Assistant Community Association Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Community Manager Assistant

Are you passionate about fostering vibrant communities and ensuring residents’ satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer

Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, support with wellness and development initiatives, and more. We have been designated a Great Place to Work for eight consecutive years, and many of our locations have been awarded as Best and Brightest.

Compensation

$26 to $28.00 hourly rate; direct experience is highly considered.

How Our Employees Make An Impact

Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties. Responsibilities include:

• Position directly manages two HOA communities
• Acting as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment
• Assisting in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications
• Helping curate and maintain social media platforms to promote community events, share updates, and engage with residents online
• Collaborating with the Community Manager to ensure effective communication channels between residents, management, and other stakeholders
  
  

Requirements

• High School Diploma or GED
• Minimum of one year of experience in customer service
• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Proficient knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Proficient knowledge of customer service best practices and conflict resolution techniques
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
• Ability to prioritize, manage time, and meet deadlines
• Ability to interpret verbal and/or written instructions at a proficient level
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.