What are the responsibilities and job description for the Custom Project Engineer - HYBRID! position at WAC Lighting?
Job Title: Custom Project Engineer
Hybrid | Port Washington, NY 11050 (Western Nassau County / Long Island)
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- Solving complex customer challenges with customized engineering solutions
- Managing multiple projects while balancing customer expectations, deadlines, and profitability
- Collaborating with Sales, R&D, Manufacturing, and Customer Service teams to drive successful outcomes
- Turning technical requirements into innovative, value-added solutions
- Creating quotations, layouts, and CAD drawings that help win business
WAC Group is seeking a Custom Project Engineer to join our growing Sales Operations team. In this highly visible role, you will serve as a technical resource and project leader, partnering with Sales, R&D, Customer Service, and Manufacturing teams to develop customized solutions that exceed customer expectations while supporting company profitability.
Why Join WAC Group?- Beautiful and newly renovated headquarters with FREE onsite EV charging for our employees!
- Robust benefits and perks package!
- Merit-based compensation structure!
- Career growth and professional development opportunities!
- Collaborative and supportive team environment!
- Own and manage quotations within assigned territories and channels to ensure accuracy, validity, and timely follow-up
- Create custom quotations while working closely with R&D teams to minimize cost and lead-time impacts
- Prepare material quotations for Inside Sales, Outside Sales Representatives, and customers, including air freight estimates
- Validate custom leads by gathering and documenting project requirements with customers and sales partners
- Track project status and proactively communicate delivery schedules and updates
- Follow up on outstanding quotations to maximize project conversion and secure profitable orders
- Interpret customer requirements and recommend solutions that maximize value and profitability
- Create CAD drawings to support custom pricing requests and project development
- Complete fixture schedule crossovers and layouts
- Identify alternate solutions for discontinued products and potential material conflicts
- Provide design guidance and project support based on manufacturing capabilities
- Review project opportunities and identify requirements involving job names, commissions, and project-specific considerations
- Serve as a trusted technical resource for customers, sales representatives, and internal teams
- Respond to escalated inquiries regarding pricing, lead times, project status, and competitive situations
- Partner across departments to ensure a seamless customer experience
- Build and maintain strong long-term relationships with customers and business partners
- Manage expectations through proactive communication and problem resolution
What You'll Bring
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related technical discipline preferred
- Basic electrical knowledge and familiarity with manufacturing and industrial design environments preferred
- Ability and willingness for minimal travel domestically and internationally as business needs require
- Excellent communication, project management, organizational, and time management skills
- Strong analytical thinking, problem-solving, and independent decision-making abilities
- Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams
- Experience with SAP, Sugar CRM, Zendesk, SolidWorks, Adobe Creative Suite, or KeyShot is a plus
In this role, you will:
- Consistently meet or exceed margin and profitability objectives
- Successfully convert custom project opportunities into awarded business
- Deliver projects and quotations that support on-time delivery performance goals
- Maintain high levels of responsiveness and accuracy while resolving customer inquiries
- Become a trusted partner to cross functional teams
- Consistently identify creative solutions that balance customer needs with manufacturing capabilities
You may currently have experience as a:
- Project Engineer
- Sales Engineer
- Mechanical Engineer
- Industrial Engineer
- Product Engineer
- Design Engineer
- Technical Project Engineer
- Manufacturing Engineer
- Engineering Project Coordinator
We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development.
WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.
Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.
Monday through Friday, 8am - 5pm
Salary : $84,000 - $100,000