Quotations Specialist

Position Summary

As an integral part of the sales team, the Quotations Specialist focuses on quoting WAC Group products and projects while working internally and externally with various departments, reps and customers. A successful candidate will recognize opportunities to close profitable orders, supply proactive delivery schedules and provide top notch quality customer support.

Key Responsibilities

• Provide quotations to customers by utilizing sales and technical knowledge for the preparation of quotation packages for moderately complex projects.
• Collect and prepare crucial project data to deliver quotes quickly, accurately, competitively, and transparently as requested by Inside Sales, outside sales reps and customers.
• Follow-up on open and outstanding quotes to ensure timely closure by logging awarded and rejection reasons.
• Coordinate bid strategy to maximize profitability with outside sales representatives by interpreting customer requirements.
• Maintain a high level of product knowledge in order to proactively recognize and avoid project issues.
• Work across departments to resolve rep and customer issues concerning project lead times, pricing and competition.
• Ensure that correct reps are receiving sales and commission credit.
• Maintain accurate data across our ERP and CRM systems.
• Review quotation margins to align with company policy and escalate when needed.
• Create and supply air freight quotations as needed.
• Coordinate component pricing with other team members for replacement parts.
  
  

Critical Success Factors

• Providing timely responses to the team’s inquiries responding with accurate information.
• Maintain system data accurately within SAP and our CRM software.
• Maintain appropriate margin levels on quoted projects.
  
  

Requirements

• Associate or Bachelor’s degree in Business or adjacent discipline.
• 2-4 years of professional quotation or sales support experience in B2B industry.
• Proven high level verbal and written communication skills, project management, organizational skills and independent decision-making skills.
• Demonstrated attention to detail in composing materials, establishing priorities and meeting challenging deadlines.
• Proficient with Microsoft Suite (particularly Excel, Word, PowerPoint).
• Prior use of an ERP or MRP software system to process orders (SAP a plus).
• Experience in the commercial lighting industry is a plus.
  
  

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration, please submit your resume as directed. Due to the high volume of applications, only candidates who meet the qualifications will be contacted.

WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.