What are the responsibilities and job description for the Parts Sales Representative position at Wabash?
About the Role:
As a Parts Sales Representative you will work on a variety of tasks ranging from answering customer calls/emails, monitor and respond to online inquires, quoting and identifying truck body parts and equipment and entering parts orders in the ERP system. This role is responsible for communicating orders to the warehouse and relaying lead times, shipping and pricing information to the customer and help resolve customer issues.
Your Responsibilities:
At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:
Affirmative Action/EEO Statement:
Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.
As a Parts Sales Representative you will work on a variety of tasks ranging from answering customer calls/emails, monitor and respond to online inquires, quoting and identifying truck body parts and equipment and entering parts orders in the ERP system. This role is responsible for communicating orders to the warehouse and relaying lead times, shipping and pricing information to the customer and help resolve customer issues.
Your Responsibilities:
- Respond and consult to existing and prospective customers.
- Communicate client expectations to various support departments for manufacturing parts.
- Maintain customer files and system accuracy.
- Exercise decision making ability to determine best product and identification to meet customer needs.
- Initiate proactive outbound telemarketing calls daily to obtain new business
- Other duties as assigned
- High school education plus two (2) years of formal education in Sales, Business or Administration
- At least 2 years of experience in sales
At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:
- Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
- Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions
- Always Learn -- Strive to improve; do not quit or settle for the status quo
- Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do
- Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash
Affirmative Action/EEO Statement:
Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.