What are the responsibilities and job description for the Patient Account Representative - Carmi position at Wabash General Hospital?
The Rehab Services Patient Account Representative is responsible for answering phone calls, scheduling patient appointments, patient registration, directing calls to the proper areas, performing insurance verification and prior authorization on new patients and reassessments as required by the patient's insurance company. Must be able to demonstrate good communication skills to customers and patients of all ages. The Patient Account Representative will accurately enter all patient information into the electronic medical record system, keep record of all insurance correspondence, assist in charge entry as needed and assist the front office staff in scheduling and registration of patients as needed.
May also be responsible for ordering clinic supplies and assisting to maintain a clean treatment area.
Schedule: Monday-Friday Hours: 7:00 am - 3:30pm OR 9:00am - 5:30pm
Requirements:
- High school diploma or equivalent.
- Experience with Microsoft Work, Excel, and Outlook preferred.
- Experience in outpatient rehabilitation/billing preferred.
- Excellent communication and organizational skills.
Benefits Summary
We are proud to offer a comprehensive benefits package, including:
- Health Insurance
- Medical, dental, and vision coverage options.
- Free internal prescription program
- Employer contributions to premiums.
- Retirement Plans
- 457(b) plan with employer matching.
- 401(a) plan for employer contributions.
- Paid Time Off (PTO)
- Vacation days: 12 to 27 days per year based on years of service
- Sick days: 12 days per year accruing to a maximum of 65 days.
- Holidays: 6 observed paid holidays
- Work-Life Balance
- Flexible work schedules
- Other Benefits
- Employer-provided life insurance with optional additional coverage available at the employee's expense.
- Short-term and long-term disability insurance
- Employee assistance programs (EAP)
- Health Savings Accounts
- Flexible Spending Accounts
- Professional development opportunities
- Scholarship and Tuition reimbursement
- Additional Perks
- Wellness programs
- Volunteer opportunities
- Productivity, retention, and referral bonuses
About Us
At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion.
We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families.
Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.