Fleet Specialist

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai

The Fleet Specialist is a proactive "self-starter" who serves as the vital technical link between Waabi’s autonomous vehicle systems and real-world operations. This is primarily an in-truck role focused on mission success through real-time technical monitoring and high-integrity data collection. When not on a mission in a vehicle, the Fleet Specialist drives operational efficiency through ancillary in-office support, ensuring data ingestion and fleet readiness are never bottlenecks.

You will…

Field Operations (Primary In-Truck Role)
- Mission Monitoring: Monitor vehicle system status from the front right seat during all manual and autonomous trips.
- Technical Preparation: Collaborate with engineers, dispatch, and triage to prepare vehicle compute systems for missions.
- Real-Time Data Logging: Use Slack trip threads to provide a time-stamped record of start/stop times, delays, and mission events as they progress.
- Performance Reporting: Accurately complete the applicable documentation before, during, and immediately after mission completion.
- Ensure all data adheres to strict formats: 24-hour time (e.g., 22:30), standardized vehicle IDs, and concise factual descriptions of issues.
- System Liaison: Provide critical system information to the driver to allow for full monitoring of vehicle behavior.

In-Office Support (Ancillary Efficiency Tasks)
-  When not assigned to an active vehicle mission, the Fleet Specialist supports the hub through the following:
- Data Offload Operations: Manage the signing in/out of drives, physical installation/removal from vehicles, and initiation of data offloads at ingest workstations.
- Technical Triage: Update triage threads (e.g. Slack, Jira) to communicate drive ingestion status or issues like damaged drives.
- Fleet Readiness: Connect vehicles to the network for remote diagnostics and verify all required applicable truck documentation is present.
- Maintenance Support: Conduct pre- and post-trip inspections and transport vehicles to/from maintenance vendors.
- Facility Coordination: Assist the Facility Specialist with light organization, supply restocks (e.g., cleaning supplies), and maintaining an organized 5-S garage environment.

Qualifications:

- Technical Aptitude: Must be comfortable working in Terminal and possess a strong understanding of the compute side of the truck.
- Data Integrity: High attention to detail regarding data entry; understands that data is only valuable if it remains accurate and unaltered.
- Communication: Excellent written and verbal skills; proactive in providing updates to cross-functional stakeholders.
- Adaptability: Ability to thrive in a fast-paced environment and identify "implied tasks”, which are necessary actions not explicitly assigned but required for team success.
- Background: High school diploma required. Prior experience in logistics, operations, or as a military veteran/new grad engineer is preferred.
- Logistics: Ability to work flexible hours (including weekends/holidays) and travel for out-of-area missions.

- Open-minded and collaborative team player with the willingness to help others.

- Experience and excitement in supporting a fast-paced high-growth environment.

- Passionate about being part of an organization solving self-driving technologies.

Additional Information:

- This is not a driving position and does not require a Commercial Driver’s License (CDL).

- This position requires sitting in a vehicle for extended, multi-hour periods, with occasional breaks for rest and meals.

- The Fleet Specialist may be required to work occasional weekends or holidays to support operations.

- Travel required to support out of area vehicle trips.

- Comfortable with late night and weekend shifts.

Perks/Benefits:

- Competitive compensation and equity awards.

- Health and wellness benefits encompassing Medical, Dental, and Vision coverage 

- Paid parental, medical and family care leave.

- Generous PTO Policy

- Retirement savings plans including 401(k) or RRSP options.

- Health savings account contribution options.

- Daily drinks, snacks, and catered meals (when in office).

- Regularly scheduled team building activities and social events both on-site, off-site & virtually.

- Additional benefits are offered and tailored to specific country locations. 

- As we grow, this list continues to evolve! 

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!

Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.