What are the responsibilities and job description for the Technician position at W3Global?
About Us
We are a family-owned Oregon company with over 30 years of experience providing integrated security solutions, including electronic security systems, physical security services, and our own monitoring and dispatch center.
We are proud to be one of the largest locally owned security companies in Oregon, built on a foundation of accountability, craftsmanship, and taking care of our people.
Job Description
Limited Energy A (LEA) Limited Energy A (LEA) Technician
Location: Portland Metro (Occasional travel outside metro area, planned in advance). Our main office is located in Beaverton, OR
Schedule: Full-time, Monday-Friday
On-Call: Rotating weekend on-call schedule for emergency service work
About The Role
We are seeking a Licensed Limited Energy A (LEA) Technician to join our growing technical field team.
This is a hands-on field role working with a mix of installation, service, troubleshooting, and system commissioning for electronic security systems across commercial and residential environments.
We are looking for a technician who takes pride in their work, can operate independently in the field, and has the technical ability to install, service, and troubleshoot complex security systems in real-world conditions.
This role is not just installation, you will be responsible for end-to-end system performance, including device configuration, troubleshooting, and coordination with technical support teams when needed.
What You'll Do
What We're Looking For:
Experience with systems such as:
We are a family-owned Oregon company with over 30 years of experience providing integrated security solutions, including electronic security systems, physical security services, and our own monitoring and dispatch center.
We are proud to be one of the largest locally owned security companies in Oregon, built on a foundation of accountability, craftsmanship, and taking care of our people.
Job Description
Limited Energy A (LEA) Limited Energy A (LEA) Technician
Location: Portland Metro (Occasional travel outside metro area, planned in advance). Our main office is located in Beaverton, OR
Schedule: Full-time, Monday-Friday
On-Call: Rotating weekend on-call schedule for emergency service work
About The Role
We are seeking a Licensed Limited Energy A (LEA) Technician to join our growing technical field team.
This is a hands-on field role working with a mix of installation, service, troubleshooting, and system commissioning for electronic security systems across commercial and residential environments.
We are looking for a technician who takes pride in their work, can operate independently in the field, and has the technical ability to install, service, and troubleshoot complex security systems in real-world conditions.
This role is not just installation, you will be responsible for end-to-end system performance, including device configuration, troubleshooting, and coordination with technical support teams when needed.
What You'll Do
- Install, service, and troubleshoot security systems including:
- Access control systems
- Video surveillance (CCTV) systems
- Intrusion and alarm systems
- Fire and life safety systems
- Perform system programming, configuration, and commissioning
- Diagnose and resolve technical issues in the field (hardware, software, and network-related)
- Work with IP-based systems including device connectivity and network troubleshooting
- Read and interpret technical drawings, wiring diagrams, and job plans
- Perform structured cabling and low-voltage wiring as needed
- Communicate clearly with customers, project managers, and internal support teams
- Document work performed, system changes, and service outcomes
- Participate in rotating weekend on-call schedule for emergency service response
What We're Looking For:
- Valid Limited Energy A (LEA) license in Oregon, WA 06 a plus!
- Experience installing and servicing low-voltage security systems
- Strong troubleshooting and problem-solving skills in the field
- Working knowledge of IP networking fundamentals (device connectivity, addressing, communication issues)
- Experience with structured cabling and system wiring
- Ability to work independently and manage field service calls
- Strong communication and customer service skills
- Valid driver's license and clean driving record
- Ability to pass background check and drug screening
- Experience working in commercial environments or multi-site deployments
- Strong sense of ownership, accountability, and pride in workmanship
Experience with systems such as:
- DMP
- Honeywell
- Bosch
- Silent Knight
- Access control platforms
- CCTV / video management systems
- Experience with both installation and service/troubleshooting environments
- IP device configuration
- Basic networking (DHCP, DNS, troubleshooting connectivity)
- Remote diagnostics or programming tools
- NICET I-III
- Stable, full-time schedule with planned project work
- Rotating on-call only for emergency situations (not constant interruptions)
- Mix of installation, service, and technical problem-solving - not repetitive install-only work
- Opportunity to work with modern fire alarm and security technologies
- Long-term career growth within a growing Oregon-based company
- Competitive hourly pay: $40-$50/hour DOE
- Medical insurance (100% employer-paid)
- Dental and vision insurance (80% employer-paid)
- 401(k) with employer match (50% up to 5% of total income; can enroll after 1 year of employment and during an enrollment month)
- Paid time off and paid holidays
- Paid volunteer time
- Gym reimbursement up to $30/month
- TriMet monthly pass - 50% employer-paid
- Employee recognition programs and company events
- Long-term employees and career stability
Salary : $40 - $50