What are the responsibilities and job description for the Customer Service Representative/Account Coordinator position at W3Global?
Job Description
We are looking for a customer service professional to be the point of contact for all of our customers. The ideal candidate will have strong communication skills and enjoy creating a positive environment for clients and coworkers. We are seeking someone who is not afraid to jump right in, be actively involved with team members and assist in solving problems.
Responsibilities
We are looking for a customer service professional to be the point of contact for all of our customers. The ideal candidate will have strong communication skills and enjoy creating a positive environment for clients and coworkers. We are seeking someone who is not afraid to jump right in, be actively involved with team members and assist in solving problems.
Responsibilities
- Handle incoming customer service calls.
- Resolve customer service issues.
- Process paperwork and make necessary corrections to company databases.
- Set up appointments with customer service managers and bookstores.
- Take accurate messages from customers and relay them to the appropriate people.
- Answer phone calls
Salary : $45,000 - $75,000