Controller

We are seeking a hands-on Controller to own the integrity, accuracy, and timeliness of our financial operations. This role is critical to ensuring a clean, predictable monthly close, supporting a business with recurring revenue, hardware resale, and services, and building a scalable financial and data foundation for continued growth.

This is not a passive oversight role. We are looking for a true operator-someone who takes full ownership of the numbers, drives continuous improvement, simplifies complexity, and creates confidence in both financial reporting and actionable business insight.

Key Duties And Responsibilities

• Financial Close & Reporting
• Own and oversee the monthly close process (5-7 business days)
• Deliver:
• Profit & Loss Statement
• Balance Sheet
• Management reporting and analysis
• Ensure all accounts are reconciled, supported, and audit-ready
• Maintain standards for accuracy, consistency, and transparency
  
  

Revenue Recognition & Policy

• Establish and enforce revenue recognition policies across:
• Subscription / recurring revenue
• Hardware resale
• Professional services
• Review deferred revenue schedules and ensure accuracy and compliance
  
  

Financial Systems & Data Integrity

• Own integrity of financial data across systems:
• CRM (Zoho)
• ERP/accounting (Sage Intacct)
• Ensure alignment across order-to-cash and procure-to-pay workflows
• Define controls that ensure clean, auditable data flow
  
  

Inventory, Purchasing & COGS Oversight

• Establish controls over:
• Purchasing workflows
• Vendor accounting
• Inventory tracking
• Ensure accurate COGS recognition and margin reporting
  
  

R&D Capitalization Governance

• Define policies for capitalization vs. expense treatment
• Review supporting documentation and ensure audit readiness
  
  

Cash & Balance Sheet Governance

• Oversee:
• Bank reconciliations
• Cash controls
• Ensure balance sheet integrity across all accounts
  
  

Reporting, Analytics & Business Insight

• Define and own reporting structure and KPI framework
• Build forward-looking operational and financial models that improve forecasting accuracy and business decision-making
• Ensure reporting enables analysis across:
• Line of business
• Product / offering
• Revenue type
• Provide leadership with:
• Clear performance insights
• Trend analysis and drivers
• Review and validate explanations of:
• Revenue changes
• Margin shifts
• Expense movements
  
  

Process Improvement & Scalability

• Challenge legacy workflows and simplify processes wherever possible to improve speed, visibility, scalability, and accuracy
• Drive continuous improvement across:
• Close process
• Financial workflows
• System integration
• Identify and prioritize automation opportunities
• Implement Zoho and Sage tools such as AI / Sage Co-pilot for
• Ensure systems and processes scale with business growth
  
  

What Success Looks Like ( First 90 Days)

• Close process is predictable, timely, and controlled
• Financials are accurate, consistent, and trusted
• Clear financial governance and review structure is in place
• Reporting framework supports decision-making at the leadership level
• Systems and workflows are aligned and scalable
  
  

Required Skills And Abilities

• Experience in SaaS or recurring revenue environments
• Proven leadership of close and accounting functions
• Strong systems and process design experience
• High attention to detail with strong accountability
  
  

Preferred Skills And Abilities

• Multi-revenue model experience (hardware services software)
• Inventory / COGS accounting experience
• Experience with Zoho, Sage, or similar systems
• Background in POS, retail, or payments ecosystems
  
  

Education And Experience

• Bachelor's degree in Accounting, Finance, or a related field.
• 10 plus years of progressive accounting experience
• Proficiency in Microsoft Office, advanced Excel skills, and familiarity with financial database programs.
  
  

This Role IS

What this Role Is - And Is Not:

• Owner of financial accuracy and governance
• Leader of accounting standards and reporting structure
• Driver of scalable systems and processes
• Strategic partner translating financials into insight
  
  

This Role Is NOT

• A transactional executor of day-to-day accounting
• A passive reviewer without ownership
• A CFO-level strategic role
  
  

Working Conditions

• Located and able to work in the US from an office space in NH or remote. Remote employees should adhere to the Work At Home Policy.
• Primarily in an office environment, talking on the phone 70% of the day and working on a computer 90% of the day. Occasional long work hours outside of normal work days in order to meet deadlines.
• Will be expected to travel as needed on company business.
• Employees upon occasion can expect to fulfill requests outside of their core accountabilities, etc.
  
  

Benefits

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance