What are the responsibilities and job description for the Commercial AV Technician position at W3Global?
COMMERCIAL AV INSTALL TECHNICIAN - LEVEL 3
Lead Technician / Project Foreman
Full-Time | Reports to: Project Manager
About Our Client
Our client is a nationally recognized audiovisual integration firm that designs, engineers, installs, and supports advanced AV, lighting, shading, and automation systems for commercial and residential clients across the United States. The company delivers projects ranging from small commercial installations to large-scale enterprise deployments and maintains high standards of quality, craftsmanship, and professionalism.
Role Summary
The Commercial AV Project Foreman combines the advanced technical capability of a Level 3 Technician with the field leadership responsibilities of a Lead Technician. This role is responsible for leading on-site installation teams, ensuring quality execution of complex AV systems, and serving as the primary field liaison between the installation crew, Project Manager, clients, general contractors, and IT teams.
The Project Foreman must be capable of independently commissioning complete AV systems, configuring control and DSP platforms, troubleshooting at a system level, and managing the daily workflow of field teams. This is not just a senior installer-it is a field leadership role that directly impacts project outcomes, client satisfaction, and team development.
This role requires 3-5 years of commercial AV installation experience with demonstrated leadership ability.
Core Responsibilities
Field Leadership & Project Execution
The Project Foreman is expected to work in compliance with industry standards including:
AVIXA CTS or CTS-I certification is expected. CTS-I preferred.
Technicians are expected to maintain a professional tool kit including:
Lead Technician / Project Foreman
Full-Time | Reports to: Project Manager
About Our Client
Our client is a nationally recognized audiovisual integration firm that designs, engineers, installs, and supports advanced AV, lighting, shading, and automation systems for commercial and residential clients across the United States. The company delivers projects ranging from small commercial installations to large-scale enterprise deployments and maintains high standards of quality, craftsmanship, and professionalism.
Role Summary
The Commercial AV Project Foreman combines the advanced technical capability of a Level 3 Technician with the field leadership responsibilities of a Lead Technician. This role is responsible for leading on-site installation teams, ensuring quality execution of complex AV systems, and serving as the primary field liaison between the installation crew, Project Manager, clients, general contractors, and IT teams.
The Project Foreman must be capable of independently commissioning complete AV systems, configuring control and DSP platforms, troubleshooting at a system level, and managing the daily workflow of field teams. This is not just a senior installer-it is a field leadership role that directly impacts project outcomes, client satisfaction, and team development.
This role requires 3-5 years of commercial AV installation experience with demonstrated leadership ability.
Core Responsibilities
Field Leadership & Project Execution
- Lead on-site installation teams across commercial AV projects from rough-in through commissioning.
- Serve as the primary field point of contact with Project Managers, clients, general contractors, architects, and IT teams.
- Interpret and execute from complete project documentation including AV drawings, rack elevations, signal flow diagrams, one-line diagrams, and network schematics.
- Ensure projects are delivered on time, within budget, and according to company quality standards.
- Identify and communicate job-site risks, issues, scope changes, and change order needs proactively.
- Manage daily task sequencing, crew assignments, and material staging.
- Maintain clean, organized, and safe job sites while enforcing installation standards and OSHA compliance.
- Read and redline drawings and document as-built conditions and field changes.
- Install, terminate, and test low-voltage cabling including Cat6/6A, fiber, coax, speaker, control, and shielded audio cable in accordance with AVIXA and TIA standards.
- Build, wire, dress, and label equipment racks including power sequencing, UPS integration, and thermal management.
- Install and configure commercial AV systems including:
- Displays, video walls, LED walls, projectors, projection screens, lifts, and mounting systems.
- Audio systems including DSPs, amplifiers, speakers, microphones, mixers, EQs, compressors, and processors.
- Control systems (Crestron, Extron, etc.) utilizing IR, RF, IP, CEC, and RS-232 protocols.
- Video conferencing platforms including Microsoft Teams Rooms, Zoom Rooms, and Poly.
- Digital signage and content distribution systems.
- Lighting control, motorized shade control, and surveillance integration.
- Conference room accessories including cable cubbies, floor boxes, and camera systems.
- Upload, download, and perform field modifications to control system programs.
- Configure and modify DSP programming using platforms such as Biamp Tesira, QSC Q-SYS, and Extron.
- Configure and tune audio systems including gain structure, EQ, routing, zoning, and speaker optimization.
- Utilize AV software tools including Crestron Toolbox, Biamp Tesira Software, Extron Global Configurator, and QSC Q-SYS Designer.
- Strong understanding of networking fundamentals including:
- OSI Layers 1-3
- IP addressing
- Subnetting
- VLANs
- Basic switching
- Configure AV devices on managed networks and coordinate with client IT teams.
- Experience with AV-over-IP technologies including Dante, AES67, AVB, NDI, and SDVoE.
- Configure managed switches and perform basic network troubleshooting.
- Understand wireless RF environments for microphones and control systems.
- Commission commercial AV systems ranging from conference rooms to large presentation and professional audio environments.
- Perform signal verification, audio tuning, video calibration, and overall system optimization.
- Diagnose and resolve complex issues involving cabling, hardware, programming, networking, and system configuration.
- Complete final testing, punch-list items, and client walkthroughs.
- Ensure systems meet performance expectations prior to project completion.
- Train and mentor junior technicians on installation techniques, troubleshooting, and company standards.
- Delegate work effectively based on technician skill levels.
- Ensure accurate time reporting and daily project documentation.
- Maintain accountability for installation quality, safety, and professionalism.
- Provide feedback regarding technician performance and development opportunities.
The Project Foreman is expected to work in compliance with industry standards including:
- ANSI/AVIXA A102.01 - AV Installation Standard
- ANSI/AVIXA F501.01 - Cable Labeling and Cable Pathways
- ANSI/AVIXA V202.01 - AV Display Image Size Standard
- ANSI/AVIXA A102.02 - AV System Performance Verification
- ANSI/TIA-568 - Structured Cabling Standards
- ANSI/TIA-606 - Telecommunications Infrastructure Administration Standard
- OSHA Construction Safety Standards
- ADA requirements and applicable building codes
AVIXA CTS or CTS-I certification is expected. CTS-I preferred.
- 3-5 years of commercial AV installation experience.
- 2 years in a Lead, Senior, or Foreman-level technician role preferred.
- Demonstrated proficiency in advanced AV installation and commissioning.
- Proven ability to lead field teams and manage project execution.
- Strong troubleshooting and diagnostic skills.
- Thorough understanding of audio/video signal flow and system commissioning.
- Ability to interpret AV construction documents, rack elevations, and signal flow diagrams.
- Experience with control systems, DSP configuration, and networked AV.
- Strong communication skills with clients and project stakeholders.
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Ability to pass background and drug screening.
- Authorization to work full-time in the United States.
- AVIXA CTS, CTS-I, or CTS-D certification.
- OSHA 10 or OSHA 30 certification.
- Manufacturer certifications including Crestron, Biamp, Extron, QSC, Shure, Cisco, or similar.
- Experience with Dante, AES67, AVB, NDI, or SDVoE.
- Experience supporting Microsoft Teams Rooms, Zoom Rooms, and Poly environments.
- Networking certifications such as CompTIA Network or Cisco CCNA.
- Professional live sound or installed sound experience.
Technicians are expected to maintain a professional tool kit including:
- Cable testers
- RJ45 termination tools
- Fiber testing tools
- Crimpers and punch-down tools
- Drill and mounting hardware
- Label maker
- Multimeter
- Laptop with AV programming software
- Laser level
- Standard hand tools
- Competitive base salary based on experience.
- Quarterly performance bonus.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid vacation.
- Paid sick leave.
- Paid birthday off.
- Paid holidays.
- Four-day work week (Monday-Thursday, 10-hour shifts).
- Paid training and professional development.
- Employee discounts on AV equipment.
- Quarterly team events.
- Projects completed on time with minimal punch-list items.
- Clean, organized, high-quality AV installations.
- Strong communication with project teams and clients.
- High-performing installation crews.
- Fully commissioned systems delivered client-ready.
- Continuous development of technicians through mentorship.
Salary : $27 - $37