What are the responsibilities and job description for the UPS Field Service Engineer position at W3Global Inc.?
About the Job
Our client is a family-owned, full-service provider of uninterruptible power supply (UPS) solutions, operating since 2013. Headquartered in New Jersey, Our client offers a wide range of services, including UPS sales, installation, preventive and emergency maintenance, battery replacement, load bank testing, and system rentals.
With experience working on major UPS brands such as APC, Eaton, and Vertiv, Our client creates customized power protection plans to meet client needs. Known for its customer-centric approach, the team combines flexibility and decades of industry experience to ensure uninterrupted mission-critical power solutions.
Role Description
This is a full-time Field Service Engineer role based in the New Jersey area.
The Field Service Engineer will be responsible for:
Installing, maintaining, and repairing uninterruptible power supply (UPS) systems.
Performing preventive maintenance tasks.
Troubleshooting technical issues.
Providing exceptional customer service.
Collaborating with the technical team to address client-specific challenges and ensure system reliability.
Qualifications
Experience with UPS field service and preventive maintenance.
Strong troubleshooting and technical support skills.
Excellent customer service abilities and communication skills.
Ability to work independently or in a team setting.
Electrical or engineering credentials or certifications are advantageous.
Knowledge of various UPS brands and systems is preferred.
Ability to perform on-site physical tasks and work flexible schedules.
Valid driver's license and a clean driving record.
Location: Central or Northern, NJ
Salary: $80K to $110K
Benefits: Health benefits, Company matching 401(k), Paid time off and holidays, Company vehicle, Company credit card, Minimal weekend work, Focus on quality of life and employee success, Manufacturer training opportunities.
Our client prioritizes employee success and provides opportunities for professional development through manufacturer training.
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
Salary : $80,000 - $110,000