What are the responsibilities and job description for the Marketplace Coordinator position at WÜSTHOF GmbH?
The Brand
WÜSTHOF has one mission since its beginning in 1814: crafting the finest knives that last for generations. Founded in Solingen, Germany, known for centuries as the "City of Blades," the brand is owned by the seventh generation of the WÜSTHOF family. In their state-of-the-art manufacturing facility, the company creates a variety of knife collections and cooking utensils. WÜSTHOF is appreciated for its art of crafting; it takes over forty manufacturing steps to make a WÜSTHOF knife, with many made by hand, using traditional skills and techniques. Forged knives from the famous CLASSIC Collection have become the symbol of WÜSTHOF and are a lifelong companion for chefs all over the world. With over 350 employees in North America and Europe, the brand is available at leading culinary retailers worldwide.
Position Overview
The Marketplace Coordinator will support the Amazon & Marketplace businesses with daily tasks required for optimal running of Amazon and other third-party marketplace businesses. As a member of the team, you will support the growth and scalability of the marketplace business. This role will work on a variety of operational and analytical tasks related to optimization of the business. In addition, you will be responsible for monitoring customer portals, new item set ups, running reports to ensure all sites and assortments are updated and correct.
Key Responsibilities & Duties
Maintenance of product detail pages for our Amazon business & other marketplaces
Create and manage support tickets for a variety of business-critical issues and operational needs in Amazon Vendor Central.
Collaborate cross-functionally to develop solutions to operational and marketing business problems which can offer efficiency or optimization within the marketplace business
Support the analysis of new marketplace entry and opportunities.
Create and update to optimize marketplace listings, keywords, images, titles, features and enhanced brand content
Manage technical issues via portal ticket systems
Monitor competitive listings and MAP policy
Qualifications & Skills:
At least 1 year working directly with Amazon as a 1P vendor or with an Agency (vendor central / seller central), Walmart, or Wayfair marketplace.
At least 1 year working in a retail merchant function (Merchandise Assistant, Assistant Buyer) or display strong understanding of retail math concepts and practical applications
Experience managing and analyzing large data sets
Advanced Excel Skills including high level of comfort with pivot tables and reporting, VLookup, and Data Simulations.
Bachelor’s degree or equivalent work experience required.
Understanding of business metrics and performance
Excellent communication skills; comfortable with virtual meetings, messenger and shared documents
WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team. We will consider all qualified applicants regardless of age, race, color, religion, gender, gender, gender, gender identity or expression, sexual orientation, national origin, disability, genetics, or veteran status.