Hard Surface Manager – Wilsonart Surfaces

Hard Surface Manager – Wilsonart Surfaces

Location: High Point, NC or Charlotte, NC or Elkridge, MD

Reporting Branch Options:
201 Pendleton St, High Point, NC 27260
4250 Golf Acres Dr, Charlotte, NC 28208
6660 Santa Barbara Rd, Elkridge, MD 21075

Schedule: Full-Time | Monday–Friday, approximately 8:00 AM – 5:00 PM ET

Job Type: Direct Hire – No agencies, no third parties, no contracts

Onsite Role: Non-Remote/Non-Hybrid

Reports to: Program Manager

Summary:
Wurth Wood Group, a leading supplier of Hardwood Lumber, Plywood, Molding, Cabinet Hardware/Supplies and Laminate, and Building Supplies, is seeking a Hard Surface Manager for their Wilsonart Product category. The ideal candidate is hard-working, organized, self-directed and customer service oriented. Solid benefits and strong earning potential.

Job Description:
The purpose of the Hard Surface Manager role is to intently focus on a narrow range of products to produce aggressive sales results. The primary products within the category include but are not limited to Wilsonart quartz, acrylic solid surface, and Thinscape. The Hard Surface Manager role is to achieve and/or exceed company KPI metrics which are critical in driving additional sales growth. The Hard Surface Manager will provide leadership for the Wilsonart Sales, Specification, and Distribution teams to help them be successful with the product portfolio.

This person will spend the majority of their time in the field targeting and visiting B2B and B2C type businesses with efforts to bring value-added services and achieve key metrics. The Hard Surface Manager will develop sales growth by working closely with the Product Manager to develop market-specific strategies, monitor inventory performance, and drive sales growth with new and existing customers. Field travel is required to develop customer relationships and establish viable customer programs. This position requires the employee to be highly self-motivated, proficient in customer service, and well-versed in solution selling tactics.

Essential Duties and Responsibilities:

• Develop and maintain mutually beneficial working business relationships with kitchen and bath dealers, builders, remodelers, quartz and solid surface fabricators, home centers, installers, and key accounts
• Collaborate with Sales and Specification Reps in markets regarding active prospects and projects; will also develop and add new buying customers
• Achieve sales and margin growth targets
• Provide product category leadership
• Collaborate with Sales Teams, Regional Sales Managers, and supplier partners
• Develop and maintain a sales strategy for all target products and target accounts
• Communicate critical information including programs, pricing, product launches, and marketing updates
• Develop and manage relationships with third-party partners including suppliers and customers
• Interact with customers, both internal and external, to maximize results; conduct formal and informal presentations as needed
• Network internally and externally for strategic alignment, especially with industry associations
• Provide prompt and effective follow-up of assigned leads and new prospects
• Maintain activity tracking and report weekly, including call scheduling, sales call activity, leads, and market research; communicate efficiently and effectively with all team members
• Perform other duties as required and assigned

Requirements:

• Excellent verbal and written communication skills with the ability to communicate professionally to all internal and external customers to deliver superior customer service
• Strong negotiating skills
• Ability to multi-task and prioritize multiple projects
• Strong attention to detail
• Thrives working within a fast-paced, high productivity, goal-oriented environment
• Team player who can work independently with minimal supervision
• Preference will be given to those with previous industry experience in residential design or kitchen and bath design, remodeling, or fabrication
• Ability to plan and organize activities such as sales meetings, sales calls, and other essential job functions
• Operates with a hunter’s mentality to strategically identify opportunities and capitalize
• Education: Bachelor’s degree in Business Administration, Communication, Marketing, or related field; applicable experience may be substituted
• Experience: Proven track record of successful sales experience, preferably in quartz or solid surfacing products
• Systems: Proficient in Microsoft Word, Excel, PowerPoint, SmartSheet; Concur and CRM preferred
• Travel required to customers, trade shows, associations, and training events

Compensation:
Base Salary: $65,000
Commission: Additional incentives based on category performance
Estimated Annual Pre-Tax Earnings: Approximately $80,000–$82,000 total (base plus commission)

Company Overview
Würth Wood Group: It all started in 1983 in Charlotte, North Carolina as a clear vision for serving custom cabinet builders, commercial fixture and millwork companies. With well-defined goals, hard work and honest, dependable service, Charlotte Hardwood Center began to grow. Adding 12 more locations in 7 states over the next 25 years, the company, under the umbrella name The Hardwood Group, became the premier lumber and woodworking distributor in the Southeast. In 1999, The Würth Group of Künzelsau, Germany purchased The Hardwood Group, giving their customers access to an even wider variety of services, cost efficiencies and new products such as the Würth line of products that are recognized throughout the world as innovative and of the highest quality. In the summer of 2006, The Hardwood Group formally changed the name of all its branches to Würth Wood Group.

Known by their customers as the distributor who 'works hard for us,' Würth Wood Group is passionate about their customers and focused on making them more successful. From lumber and plywood to surfacing products, tools, finishes, and specialty hardware, Würth Wood Group continues to lead the way in offering custom cabinet shops, furniture, store fixture, millwork, and casework manufacturers the highest quality materials, brands, and product range available.

Excellent Culture: This is a company where you can be yourself with a warm and upbeat culture.

Long-Tenured Employees: We have many employees who have been with the company for 15, 20, and even 30 years.

Room for Growth: Würth Wood Group is part of the Würth Group of Germany, a privately held company netting over $20 billion annually with a long legacy of promoting from within.

Comfortable Interview Process: Conversational and transparent.

Customer Type: Millwork fabricators, architectural and design firms, cabinetmakers, kitchen and bath showrooms, wood shops.

Product Summary: Cabinetry hardware, lumber, PPE, laminate countertops, plywood and laminates, finishes and coatings, fasteners, abrasives, sinks, lighting, machinery, hand tools, and power tools.

Benefits:
Medical, Dental, and Vision insurance
Company-paid Life Insurance
Short- and Long-Term Disability
401(k) with company match (eligible Day 1)
Paid Time Off and holidays
Tuition reimbursement
Parental leave
Employee discount program
Referral bonuses
Stable, growth-oriented company culture

Equal Opportunity Employer:
Würth Wood Group is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.