Corporate Business Development Manager

The Corporate Business Development Manager is a key support role responsible for managing incoming sales inquiries, generating qualified leads, nurturing customer relationships, and assisting outside sales and operations teams to meet revenue goals. This position plays a critical role in responding quickly to customer needs and coordinating equipment rental opportunities for crane and rigging services.

Lead Management & Prospecting

· Respond promptly to inbound sales inquiries (phone, email, web, CRM).

· Qualify leads and pass opportunities to outside sales reps as appropriate.

· Maintain and build relationships with customers and prospects through regular follow-up.

· Provide knowledgeable input to the management team to adapt to changing market demands.

· Participate in one on ones every 30 days to be held at corporate office to assess program success and forward-looking strategies.

Quoting & Coordination

· Prepare accurate quotes for crane rental, rigging, and hauling services in coordination with dispatch and estimators.

· Track quote activity, manage revisions, and follow up to convert quotes into orders.

· Assist in coordinating job details such as lift planning, scheduling, and equipment selection with operations.

Customer Service & Retention

· Serve as a primary point of contact for repeat customers.

· Provide prompt updates on scheduling, equipment availability, and changes to job scope.

· Resolve customer inquiries professionally and escalate issues as needed.

CRM & Reporting

· Maintain detailed records of customer interactions, quotes, and job opportunities in the CRM system.

· Track lead-to-order conversion rates and assist in sales reporting and pipeline tracking.

· Collaborate with marketing and sales teams to support campaigns, events, and client outreach.

· 2 years of experience in an inside sales, sales support, or customer service role (preferably in construction, equipment rental, or industrial services).

· Strong interpersonal and communication skills—both written and verbal.

· Proven ability to manage multiple priorities in a fast-paced environment.

· Proficiency with CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

· Knowledge of crane rental, rigging, or heavy equipment services is highly desirable.

· Strong attention to detail and ability to read job site plans or scopes of work is a plus.

· Self-starter with strong organizational skills.

· Customer-focused mindset with problem-solving orientation.

· Team player who thrives in a collaborative sales environment.

· Technically curious and eager to learn industry-specific applications.

Office-based role with occasional site visits or coordination calls with field personnel.

Standard Monday–Friday schedule with flexibility for occasional after-hours inquiries.

Fast-paced and responsive environment supporting time-sensitive job requests.