What are the responsibilities and job description for the Heavy Duty Trailer Trainer position at W&B SERVICE COMPANY LLC?
Summary
We are seeking an experienced Heavy-Duty Trailer Trainer to support technician development and service excellence across our organization. This role is responsible for delivering hands-on and classroom training focused on dry vans, refrigerated trailers, flatbeds, and heavy haul trailers, ensuring technicians meet company and industry repair standards. The ideal candidate is a seasoned technician or service professional who enjoys mentoring others and building technician capability.
Essential Duties and Responsibilities
- Deliver technical training programs for technicians on:
- Dry van trailers
- Refrigerated trailers
- Flatbed trailers
- Heavy haul and specialized trailers
- All repairs must comply with Department of Transportation (DOT) standards
- Conduct hands-on shop training and classroom instruction
- Develop and update training materials and service procedures
- All repairs must comply with Department of Transportation (DOT) standards
- Support technician certification and skill development programs
- Assist branches with troubleshooting and complex repairs when needed
- Train technicians on safety procedures and repair best practices
- Work with service leadership to identify training needs
- Travel to branch locations as required to support technician development
Education/Training/Experience Requirements
- 5 years’ experience working on heavy-duty trailers
- Strong knowledge of dry vans, reefers, flatbeds, and heavy haul equipment
- Experience diagnosing and repairing trailer systems and components
- Strong communication and presentation skills
- Ability to teach and mentor technicians at various skill levels
- ASE or trailer certification preferred
- Refrigeration experience strongly preferred
- Valid driver’s license required
Skills & Competencies
- Safety-focused mindset
- Organized, self-motivated with strong leadership and coaching ability
- Strong troubleshooting and technical knowledge
- Ability to simplify complex technical information
Proficiency in Microsoft Office (Word, Excel, Outlook, Power
EEO / ADA / Disclaimer
We are an Equal Opportunity Employer and provide reasonable accommodations to enable individuals with disabilities to perform essential job functions. This job description outlines primary duties but is not exhaustive; responsibilities may change at any time with or without notice.