Branch Manager

W&B Service Company has an exceptional opportunity for a Branch Manager. This position requires someone who is driven, customer-focused, and true leader. Customer service is the core of W&B’s identity. Any applicant must clearly possess a servant’s heart.

W&B is a one stop shop for all your transportation equipment needs.  We are a Carrier Transicold, Hyundai Translead, and Hercules body dealer with multiple facilities covering Texas, Oklahoma, Arkansas, and Louisiana.  We offer: parts, service, new and used equipment.  We sell new and used trailers and refrigeration units.  Parts and service are provided for trucks, trailers, refrigeration units, and APU’s. 

We are Carrier Transicold’s oldest and largest transport refrigeration dealer and the Nation’s largest full-service Hyundai Translead trailer dealer.

Position Overview:

This position is responsible for the day to day operations of the branch, driving financial performance, customer satisfaction, and employee growth; while adhering to our policies and procedures.

Items such as: team safety, developing strong lasting relationships, acting as true servant to our customers, understand the value of TEAM, and maintaining a happy productive work place are the corner stones of our culture.

Principal Duties and Responsibilities:

• Directly manages branch staff and directs day-to-day activities within the branch to ensure top performance and customer satisfaction.
• Responsible for the P&L of the branch.
• Ensures revenue and profit plans are achieved.  
• Monitors expenses and analyzes financial performance and budget of branch; identifies operational deficiencies and implements plans for improvement.
• Implements company programs, initiatives, and current operational guidelines.
• Participates in recruitment, interviewing, hiring and training branch staff. 
• Operates within company and business unit policies and procedures; creates an 
   environment that motivates associates to be successful.
• Monitors regulatory compliance with state and federal agencies.
• Foster a “safety first” culture.
• Other duties as needed to meet business and customer needs. 
   
   

Education/Training/Experience Requirements

• Bachelor’s Degree preferred but not required. 
• 5 year’s leadership experience in a fast-paced environment is required.
• Profit & loss and asset management experience is required.
• Sales management preferred.
• Transportation industry experience or dealership management experience is required.
• Mechanical aptitude is required. Hands on transportation equipment experience preferred.
   
   

Essential Competencies:

• Business acumen 
• Skill in managing and leading assigned projects and associates 
• Skill in organization and time management 
• Skill in written and verbal communications, including public speaking
• Skill in group presentations and meeting management 
• Skill in providing clear and concise feedback, performance management and coaching 
• Attention to detail and analytical skills 
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) 
   
   

Compensation: Pay depends on experience  

This job offers a comprehensive benefits package, including, but not limited to:  Medical, Dental, Vision, 401(K) – Retirement / Savings plan with company matching funds, Life Insurance and Vacation plans.

Equal Opportunity Employer