What are the responsibilities and job description for the Program Manager position at W & A Engineering, LLC?
Roles and Responsibilities:
- Lead a multi-disciplinary team of stakeholders from within and outside the BCC umbrella to complete an assigned project on time, to specifications, and with accuracy and efficiency
- Lead project programs from requirements definition through deployment, preparing and managing schedules, scopes, budget estimations, and implementation plans, including risk mitigation
- Manage the design and permitting programs throughout the lifespan of the overall project
- Develop overall project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Develop an overall project plan to track progress, including outlining the tasks involved in the project and delegate to team members based on expertise, work experience, and time constraints
- Develop and manage overall project timelines, including phases of implementation, completion dates, and milestones along the way
- Conduct cost analysis, estimating expected costs for the project
- Prepare, implement, and manage a budget based on estimates
- Create and maintain comprehensive project documentation
- Measure project performance using appropriate systems, tools, and techniques
- Maintain client communication and contact in alignment with company requirements and expectations
- Act as a liaison between company, customers, and vendors
- Monitor client billings, obtain payment from clients, and resolve client disputes
- Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices
- Assist in the coordination and creation of proposals and grants in regard to opportunities with the community
- Conduct real-time and post-project evaluations, report project outcomes and/or risks to the appropriate management channels, and escalate issues as necessary
- Participate in the QA/QC process
- Meet or exceed W&A billable hour expectations for this position
- EOS participation
- Continue to develop professionally by maintaining technical proficiency and participating in continuing education opportunities
On a typical day, a Program Manager may:
- Communicate and collaborate with internal and external contacts about project details
- Act as a client/owner representative
- Lead Due Diligence process
- Provide design input based on client’s preferences, regulatory requirements, and best practices
- Coordinate design and permitting approval from jurisdictions for horizontal layout, grading, site disturbance, stormwater management, landscape, and utilities
- Review plans and identify issues, involving a Technical Specialist as needed
- Interpret zoning research
- Identify and engage local site investigation consultants, civil contacts, and land use Attorneys
- Cross-coordinate site design with Architectural team
- Address questions, concerns, and/or challenges throughout the project
- Contact a client regarding payment for services
- Set up and maintain a project in project management/billing software
- Review and approve project time and invoicing
Skills:
- Aligns with company values: Committed, Accountable, Resourceful, Expanding, and Socially Responsible
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills, including multitasking, time-management, and attention to detail
- Industry site design and development knowledge
- Ability to prioritize tasks and to delegate them when appropriate
- Working knowledge of SmartSheets and BlueBeam
- Working knowledge of AutoCAD Civil 3D is a plus.
- Competency in Microsoft Office Suite applications, including Teams, Excel, and Outlook
- Risk Management knowledge