Conversational AI Strategist -100% Remote

Join our innovative team and help us in shaping the future of Technology!

About Us:
VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries.

Why Join Us:

• Exciting Projects, Meaningful Impact
• Continuous Learning and Growth
• State-of-the-Art Technologies
• Collaborative Team Environment
• Make a Real Difference
• Work-Life Balance

Responsibilities:

• 5 years of experience in conversation design, UX strategy, or AI-driven digital experience roles.
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• Proven hands-on experience with conversational AI platforms such as Microsoft LUIS, Amazon Lex, Rasa, Kore.AI, Voiceflow, Google Dialogflow, or IBM Watson.
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• Strong understanding of UX/UI principles and human-centered design.
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• Proficiency in design tools (Figma, Lucidchart, Miro, etc.) for mapping user flows and interaction models.
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• Excellent analytical, presentation, and communication skills.
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• Ability to translate complex technical concepts into simple, engaging conversational experiences.
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• Experience working in healthcare, insurance, or regulated industries (preferred but not required).

VXForward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This is a remote position.