Datacenter Technician

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world.  With 32 cloud data center locations around the world, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Vultr Cares

• Excellent Medical Benefits w/ 100% company-paid premiums for employee only plan 100% company-paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays Paid Time Off Accrual Rollover Plan take your birthday off
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary 1 month paid sabbatical every 5 years Anniversary Bonus each year
• $500 first year remote office setup $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company-paid Wellable subscription

Join Vultr:

As a datacenter technician on a day to day basis, you will be responsible for handling incoming data center support requests.

What to expect: 

• Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
• Responding to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly. 
• Proactively identify issues and areas to approve efficiency and develop plans to resolve. 
• Setup, maintain, and document spare parts inventory. 
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Maintaining detailed documentation of infrastructure, work, and physical parts inventory.
• Escalating issues as needed to ensure prompt resolution

Our new team member will need:

• 5 years experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large scale network and server deployments 
• Firm understanding of GPU hardware and liquid cooled rack solutions
• Ability to work independently to manage projects within the facility
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Experience with troubleshooting, building, repairing, and upgrading servers
• Strong organizational skills
• Superb communication skills

Compensation

$65,000 - 75,000

This salary can vary based on location, years of experience, background and skill set.

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.