Systems Administrator

We're hiring a Systems Administrator to be the operational core of IT at VTS's New York office and a key contributor to where IT goes next. This role focuses on keeping our environment running flawlessly, managing our endpoint fleet, owning onboarding and AV, providing world-class support and resolving issues fast while actively driving the automation and AI initiatives which reshapes how IT operates at VTS. This role reports to the Director of IT and you’ll work across teams to ensure our systems are reliable, scalable, and built for what’s coming.

This isn’t just an operations or support role, it’s an opportunity for someone who can identify inefficiencies, implement highly impactful IT changes across the org, and build automation pipelines and AI-assisted workflows that scale with the business. You’ll come in, learn the tools quickly, and move from keeping the lights on to asking the question we most want answered: “what should we be doing that we’re not and why haven’t we?”


** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **

Here’s What You Can Expect

• A high-impact, high-ownership role where you’re the on-site IT presence for our New York headquarters with direct visibility to the the broader team and to drive real change
• Active participation in AI and automation projects alongside a forward-thinking and technical IT team that is building orchestration and agentic workflows, integrating AI tooling, and modernizing how IT operates at scale
• The freedom to surface and lead value-add projects, if you spot an inefficiency or an opportunity, you’ll have the support to do something about it
• A collaborative, in-office culture in an open floor plan environment built for cross-functional momentum
  
  

What You’ll Need to Be Successful

• You are a self-starter. You don’t wait for a ticket to tell you what’s broken or what could be better. You see it, own it, and fix it then document it so it never happens again.
• You are endlessly curious about AI and automation. You follow the space obsessively, experiment on your own, and bring ideas from what you’ve learned into your work. Orchestration, AI-driven workflows, and intelligent tooling aren’t buzzwords to you, you should know how they think.
• You think in systems, not tickets. A mature IT environment excites you because you're already ahead instead of reactive. You come in with a plan and start building.
• 5-7 years of IT experience in a corporate environment, ideally at a high-growth tech or SaaS company
• Hands-on Mac and Windows endpoint management using Jamf and/ or Microsoft Intune 
• SaaS administration experience across Google Workspace, Okta, Slack, and Zoom, with a track record of improving how those platforms are managed
• Experience leading or owning IT change initiatives, not just executing tasks, but scoping, planning, and driving meaningful changes across an organization
• Strong communication skills and the confidence to present ideas upward, push back when something doesn’t make sense, and bring colleagues along on new ways of working
• Hands-on experience with IT orchestration or workflow automation platforms (e.g., Okta Workflows, Workato, Zapier)
• Bonus points: Security mindset where you think about access controls, compliance, and risk as a natural part of how you build.

What VTS Values & How We Show It

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
• Move as One - We work in an open floor plan to promote cross-functional collaboration. 
• Take Ownership - Be an owner of the company you’re building with our equity packages. 
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!