What are the responsibilities and job description for the Engineering Manager, Product Discovery & My Account Experience position at VTEX?
ABOUT THE TEAM
The Discovery & My Account team owns the product selection journey in e-commerce stores built with FastStore, VTEX’s storefront platform. This covers the shopper’s path to finding and choosing products, as well as the account experience after purchase. The team is moving toward a native AI platform, where stores are generated and edited with the help of agents.
ABOUT THE ROLE
You’ll lead the team that owns this journey, accountable for delivery, quality, and reliability. You’ll turn product priorities into a realistic plan, balance capacity across roadmap, sustaining work, and on-call, and track delivery, performance, and reliability metrics for the services you own. You’ll also lead people: 1:1s, feedback, career development, performance reviews, and hiring, in a high-performance environment that values work-life balance. You’ll work closely with Product, Design, Product Services, and other engineering teams, surface risks and dependencies, and help make decisions with customers and partners. You’ll contribute to architecture reviews and technical proposals, encourage the use of AI in day-to-day engineering, and help evolve engineering practices across the company.
What you’ll deliver in the first 6–12 months
The product is going through a transition phase. Early deliveries focus on migrating to and adapting to the new framework. In the medium to long term, the challenges are driving customer adoption of the new version and deprecating older versions, along with continuous improvements to components and journeys.
WHO YOU ARE
- You have a solid background in software engineering.
- You’re a seasoned Engineering Manager with strong experience leading software engineering teams, a proven track record of growing people, managing performance, and delivering complex technical projects.
- You’re hands-on and curious about using AI/LLMs, automation, and modern dev tools to boost your team’s speed and quality, while staying thoughtful about responsible use. AI critical thinking is a must.
- You take end-to-end accountability for what is delivered, influence Product and Design peers on priorities and trade-offs, and answer for the outcome in production.
- You act proactively and autonomously. You spot problems before they are assigned, drive decisions instead of waiting for them, and move work forward without needing constant direction. This is a must-have for this role.
- Advanced English. You collaborate effectively in a fast-paced, global environment with distributed teams and cross-functional partners.
- Bachelor’s degree in Engineering or a related field.
ABOUT VTEX
VTEX (NYSE: VTEX) is the backbone for connected commerce that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. VTEX’s platform is designed to be the AI-native operating system for the commerce ecosystem, enabling enterprise brands and retailers to orchestrate their complex network of consumers, business partners, suppliers, and fulfillment providers in one place. VTEX puts its customers’ business on a fast path to growth with a complete Commerce, Marketplace, and OMS solution. VTEX helps global companies build, manage and deliver native and advanced B2B, B2C, and Marketplace commerce experiences, as well as Retail Media solutions, with competitive time-to-market and without complexity, so they can stay relevant for the modern, convenience-driven consumer. Trusted by 2,200 global B2C and B2B customers, including Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool, VTEX supports 3,100 active online stores across 44 countries (FY ended December 31, 2025). For more information, visit www.vtex.com.
BENEFITS
- Annual profit-sharing program and equity eligibility
- Health, dental, and life insurance with national coverage provided by VTEX
- Annual budget for professional development in Tech
- Language development incentive program (English, Spanish, Portuguese)
- Flexible meal allowance
- Extended parental leaves
- Child-care assistance
- Flexible work schedule and remote-first culture