Systems Support Engineer

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Job Title: Systems Support Engineer

Work Location: Melbourne, FL

Shift: 1st – 980 Schedule

Duration: 12 months

Job Description:

Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically these tasks may include:

Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.

Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.

Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.

May document engineering processes and specifications.

Recommends formats responsive to technical and customer requirements.

Researches, organizes, writes, edits and produces original technical documentation.

Plans, designs, implements and maintains computer/web-based training modules.

Preferred Additional Skills:

Proficiency in using Excel and LCC modeling tools desired.

Prior experience with FAA or other government documentation standards.

Excellent communication and management skills are required, as well as the ability to work harmoniously in a team environment with government customers and other contractors.

Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.

Ability to work in a team environment and negotiate solutions among functional groups (Manufacturing, Mechanical Engineering, Software Engineering and others) is a key success factor.

Qualifications

Qualifications:

Bachelor’s degree in a technology field with 10 years relevant experience required, or an Associate’s degree, graduation from a military or commercial electronics course, and at least 14 years relevant experience required.

Must be eligible to obtain a security clearance.

Additional Information

Notes from Intake Call:

Persons already possessing required clearances are strongly preferred (FAA & Secret)

Developing government training or defense contractor training experience a must

Henry Moran is an example of a good trainer; look him up on LinkedIn

This person will work with Engineering Team to understand the program.

They will be developing training materials vs. delivering training. Goal is for them to learn the systems to develop modules.

This is a Voice Switch/Station project for the FAA.

They will be developing training for a switch/station product.