What are the responsibilities and job description for the Business Subject Matter Expert Remote position at vTech Solution?
Job Description:
The Business Subject Matter Expert brings proven experience from related businesses or organizations as well as system integration and technology experience. Consults with the client to define needs or problems, conducts research, performs studies and surveys to obtain data, and analyzes problems to advise and make recommendations on business and technical solutions based on hands-on experience solving similar business problems. Utilizes knowledge of theory, principles, or technology of specific discipline or field of specialization.
As Business SME / BA ,the candidate will perform functions in a scrum environment including:
- Consulting with clients to determine needs, propose technical solutions
- Developing user stories
- Developing wireframes, workflows and other requirement artifacts
- Developing user acceptance testing scripts
- Performing user acceptance testing
- Performing tier 2 and tier 3 trouble ticket resolutions
- Performing advanced data analysis
- Coordinating data cleanup
- Participating in scrum teams as a subject matter expert or product owner
- Participating in story grooming and product backlog grooming sessions
Required Skills:
- Experience with relational databases (SQL Server)
- Experience working in SCRUM environment
- Experience with AGILE/SCRUM tools (JIRA or similar)
- IT Business Analysis in an Application Development environment
- Proficiency with MS Visio
- Proficiency writing User Stories
- Experience creating business and systems workflow diagrams
- Experience creating GUI Wireframes
- Experience writing User Acceptance Test scripts
- PMP Certification is highly desirable.
vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing, managed network security, and cybersecurity. Their primary focus is on providing human-centered IT solutions for government and business sectors, including federal, state, local, and education (SLED) groups, as well as commercial organizations.
vTech Solution offers services such as:
- Managed Security Services: Implementing zero-trust security frameworks to prevent cyber threats in real-time.
- Multi-cloud Management Services: Helping businesses digitally transform with smart cloud technologies.
- Infrastructure Managed Services: Creating resilient and secure infrastructure management.
- Professional Services: Providing expertise for mission-critical programs.
- Productivity and Communications: Ensuring secure and confident business connectivity from anywhere