What are the responsibilities and job description for the Customer care Agent position at vTech Solution Inc?
Job Overview
We are seeking a Customer Service Agent to join our call center team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional support in a fast-paced environment.
Responsibilities
- Handle inbound and outbound calls, assisting customers with inquiries and delivering exceptional support in a fast-paced environment
- Place or receive calls based on priority as determined by management
- Negotiate payment arrangements with clients to resolve delinquencies, assessing their ability and willingness to pay
Qualifications:
- Customer Service
Job Types: Full-time, Contract
Pay: $13.00 - $15.00 per hour
Shift:
- Morning shift
Experience:
- Customer Service: 3 years (Required)
- Call center: 2 years (Preferred)
Work Location: In person
Salary : $13 - $15