What are the responsibilities and job description for the Digital Supply Chain and Operations Manager position at VT Group (VTG)?
Overview
VTG is seeking a Manager for Digital Supply Chain Operations and Sustainment, responsible for project leadership, growth, operations, and execution performance of Supply Chain projects enabled by digital capabilities.
What will you do?
Required Qualifications/skills/abilities
VTG is seeking a Manager for Digital Supply Chain Operations and Sustainment, responsible for project leadership, growth, operations, and execution performance of Supply Chain projects enabled by digital capabilities.
What will you do?
- Supply Chain and Operations
- Provide onsite supply chain and warehousing process improvement support to federal clients.
- Support the implementation of a warehouse modernization project, including the adoption of warehouse management systems, RFID inventory tracking, mobile scanning, automation tools, and related warehouse technologies.
- Assess current warehouse operations, identify process gaps, and recommend improvements to increase inventory accuracy, operational efficiency, throughput, and accountability.
- Serve as a central engagement point for warehouse employees to collect feedback on system functionality, usability, performance, training needs, and operational challenges.
- Work directly with warehouse supervisors, inventory personnel, system users, program managers, and technical teams to document business requirements and operational pain points.
- Support the client’s Tier 1 helpdesk by helping triage warehouse system support requests, identify recurring issues, document resolutions, and escalate technical problems as needed.
- Analyze Warehouse Management System data to assess operational performance, identify trends, and support decision-making.
- Develop, maintain, and enhance performance dashboards and reports using Power BI or similar business intelligence tools.
- Track and report warehouse performance KPIs such as inventory accuracy, order fulfillment rates, receiving cycle time, put-away time, pick/pack/ship performance, backlog, transaction timeliness, and system utilization.
- Support change management activities, including user adoption, communications, training support, and documentation for new warehouse processes and technologies.
- Assist in the development and maintenance of standard operating procedures, work instructions, user guides, process flows, and system support documentation.
- Coordinate with cross-functional stakeholders, including logistics, IT, cybersecurity, engineering, contracting, and program management teams.
- Support data validation, system testing, user acceptance testing, and deployment activities associated with warehouse modernization efforts.
- Identify risks, issues, and dependencies that may affect implementation schedules, system adoption, or warehouse performance.
- Provide recommendations to improve inventory visibility, asset accountability, audit readiness, and compliance with federal logistics requirements.
- Prepare briefings, status reports, meeting materials, and executive-level updates for client and VTG leadership.
- Maintain a strong onsite presence and build effective working relationships with client personnel and warehouse teams.
- Growth
- Actively contributes to defining and implementing the vision and strategic roadmap to support a transformational and growth-oriented organization.
- Identify and understand federal government customer requirements and resulting business opportunities.
- Identify and contribute to managing key partner relationships from routine to moderately complex arrangements.
Required Qualifications/skills/abilities
- US citizenship, including the eligibility to obtain and maintain a SECRET clearance
- Ability to obtain and maintain the required security clearance or facility access, as required by the contract.
- 5-8 years of experience in Supply Chain Management, Logistics, Business, Information Systems, Operations Management, or a related field.
- Bachelor’s degree in Supply Chain Management, Logistics, Business, Information Systems, Operations Management, or a related field. Additional years of relevant experience may be considered in lieu of a degree.
- Ability to work onsite at a client location and collaborate with federal client stakeholders.
- Experience supporting warehouse operations, supply chain management, logistics process improvement, or inventory management.
- Knowledge of Warehouse Management System principles, including receiving, put-away, picking, packing, shipping, inventory control, cycle counting, and transaction management.
- Familiarity with RFID inventory tracking systems, barcode scanning, mobile data collection, and other warehouse modernization technologies.
- Experience assessing warehouse performance data and developing reports, metrics, or dashboards.
- Proficiency with Microsoft Excel and experience with Power BI or similar data visualization tools.
- Ability to engage directly with warehouse personnel to gather feedback, understand operational challenges, and translate user input into actionable recommendations.
- Strong analytical, problem-solving, and communication skills.
- Ability to support helpdesk triage activities, including documenting issues, identifying trends, and coordinating escalation with technical teams.
- Experience documenting business processes, requirements, standard operating procedures, or training materials.