What are the responsibilities and job description for the Customer Service - Community Manager position at VSF Rentals?
Community Manager – VSF Rentals (South Region)
$50,000–$70,000/year performance bonus
VSF Rentals is growing fast — we've tripled our portfolio in 12 months and plan to double again in the next 12–18. We're looking for a Community Manager to run day-to-day leasing and resident operations across our South Region properties (Piqua, Troy, Fairborn, Wapakoneta, Sidney), based primarily out of our Eastpointe Apartments office with regular time at other sites (mileage/fuel covered).
What you'll do:
- Be the first point of contact for resident inquiries, leasing questions, and concerns
- Manage leasing documentation, phone/email correspondence, and resident records
- Keep activity logs and CRM/property management software up to date
- Partner with the regional team to improve resident satisfaction and site performance
- Take ownership of your properties — spot problems early and fix them without waiting to be told
What you need:
- Experience in high-volume customer service, leasing, property management, or a supervisory/ops role
- Comfortable with spreadsheets, Google Drive, and CRM or property management software
- Strong written and verbal communication
- A self-starter who can prioritize and follow through without heavy oversight
Why VSF Rentals:
- Salary quarterly bonus incentives
- 2 weeks PTO, no waiting period, with increases over time
- Company-provided tech
- Real advancement opportunity as we scale into new properties
- A fast-moving, metrics-driven team where results — not tenure — determine your trajectory
We're a high-accountability, low-politics environment: we track results, reward performance, and give direct feedback. If you want structure and slow pace, this isn't it. If you want to grow fast and be measured on what you actually deliver, apply today.
Salary : $50,000 - $70,000