Sr. Key Account Specialist (USI7) (2831)

SUMMARY: The Senior Key Account Specialist is responsible for building strategic relationships and leveraging sales techniques to drive revenue and growth for Kellstrom Aerospace. As a key member of our team, you will play a crucial role in identifying opportunities, developing market penetration strategies, and fostering business relationships to achieve our revenue and margin objectives in the dynamic aviation industry.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Manage business relationship as a key liaison between customer and Kellstrom Materials internal departments.
• Continuous research of industry, market trends and product, for use as sales leads, market plans and development pertinent to Kellstrom sales objectives
• Identify customer opportunities and clearly communicate findings to appropriate Kellstrom associates.  To include assisting USM team to vet opportunities for sales of USM material opportunities with data collection.
• Speaks with regular and prospective customers to solicit orders by phone.  Discuss suitability of different types of surplus material and parts to meet customer’s requirements and evaluate forecast needs.
• Enter sales inquiries, quotes, and orders.  Using Management’s criteria ensures efficiency and timeliness of sales from initial contact to closure of transaction and customer service follow-up.
• Prepare reports on business transactions and sales calls.
• Enter new customer data and other sales data for current customers into a computer database.
• Assists Regional Sales Managers to close package opportunities and develop customers.
• Maintains current assigned customers.
• Develop ongoing customer service improvements.
• Reviews and updates open (backlog) orders.
• Investigates and resolves customer problems with deliveries, quality, etc. to ensure overall customer satisfaction.
• Interface with internal customers.
• Manages responsibility for Sales and Support activity domestically and internationally.
• Assist Credit and Collection on past due invoices.
• Ensure decisions made on disposition of nonconforming products adhere to Kellstrom’s quality procedures.
• Travel as required based on business needs.
• Other duties as assigned.

MINIMUM REQUIREMENTS:  

• Bachelor’s degree
  • OR an additional 3 years of specific work experience in lieu of degree.
• 5 years of relevant/technical work experience.
• 3 years of experience in sales or the aviation industry.
• Analytical mindset: Proficient in working with mathematical and financial concepts such as PBIT and ROI. Able to apply mathematical concepts to practical situations, such as fractions, percentages, ratios, and proportions.
• Critical thinking and problem-solving: Skilled at defining problems, collecting data, establishing facts, and drawing valid conclusions. Ability to interpret technical instructions and handle abstract and concrete variables. Proven negotiation skills and a focus on maintaining corporate profitability goals.

PREFERRED REQUIREMENTS:

• Ability to read, analyze, and interpret common technical journals.

• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 

•  Ability to effectively present information to top management.  

• Ability to speak a second language a plus.

OTHER:  

• The selected applicant will be subject to a background check and drug testing.