What are the responsibilities and job description for the Genesys Engineer position at VRN Technologies?
Location: Phoenix, AZ (Locals Only)
Job Title: Genesys (Pure Engage On-prem) Platform Engineer
We are seeking a skilled Genesys (Pure Engage On-prem) Platform Engineer with strong expertise in the Genesys Integration Platform. The ideal candidate will have hands-on experience with major framework components including: Configuration Server, Configuration DB, Stat Server, Interaction Concentrators (ICON), Solution Control Servers (SCS), Message Server, and Genesys Administrator Extension (GAX).
Key skills required include proficiency in Go and Python development, along with strong debugging and troubleshooting capabilities in distributed systems. Candidates should also be familiar with APIs and microservices integration to support scalable and reliable platform performance.
This is a local role for candidates residing in Phoenix, AZ.