What are the responsibilities and job description for the Employer Engagement Specialist position at VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES?
- https://jobs.odu.edu/postings/26759
- Norfolk, Virginia, United States
- CAREER DEVELOPMENT SERVICES
- VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES
Title: Employer Engagement Specialist
Agency: VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES
Location: Norfolk, VA
FLSA: Non-Exempt
Hiring Range:
Full Time or Part Time: Full Time
Additional Detail
Job Description:
The Center for Career & Leadership Development's Employer Engagement Specialist is a member of the Employer Relations Team. Coordinates campus interviews, information sessions and networking events. Collaborates effectively with student organizations and faculty to connect employers to targeted organizations. Provides signature customer experiences. Ideates ways to engage employers through creative activities to cultivate relationships and help employers meet hiring goals. Maintains a high level of service ensuring consistent, skilled, attention to detail during all interactions. Schedules on campus interviews and other events using the ODU campus reservation system including department interview rooms. Coordinates follow-up with employers and interface with employers during career fairs and other events always seeking ways to add value to the organization. Collects and processes credit card/check payments for events, manages deposits, and reports updates. Uses software to compile spreadsheets and other reports.
Basic knowledge of services, policies and procedures related to career services. Working knowledge of information systems (e.g. Banner, PeopleSoft or a similar program). Working knowledge of Microsoft Office Suite to include creating spreadsheets, manipulating data and producing reports. Working knowledge of HR, Accounting, Bookkeeping, Financial and/or Payroll related policies, procedures and practices. Working knowledge of effective customer service and problem resolution techniques. Demonstrated effective oral and written communication skills. Demonstrated time management and organizational skills. Excellent ability to explain and interpret information to clients/customers and staff. Excellent ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing appropriate solutions for all patrons. Ability to anticipate, identify and understand customer's service needs. Ability to maintain good rapport with customers while assisting them with a variety of Center for Career & Leadership Development (CCLD) services and programs. Ability to check with customers and/or vendors to ensure CCLD services and programs meet their needs. Demonstrated ability to work independently and prioritize work to meet deadlines. Demonstrated ability to work with a diverse population to include students, employers and faculty members, in a positive and helpful manner on the phone and in person.
Additional Considerations: