What are the responsibilities and job description for the Holiday Inn Christiansburg/ Blacksburg position at VP Management?
Holiday Inn is looking to fill multiple servings positions. This role is responsible for providing exceptional dining experiences to our guests through excellent customer service, prompt and accurate order taking, and efficient food and beverage service. This is within the hospitality/restaurant industry, located in Christiansburg, Virginia. You will be an integral part of the team, ensuring that our guests have a memorable and enjoyable stay at our hotel.
Compensation & Benefits: This position offers competitive pay and benefits. The selected candidate will have opportunities for professional development and growth within the company.
Responsibilities:
- Greet and seat guests in a timely and friendly manner
- Take accurate food and beverage orders from guests
- Serve food and beverages promptly and accurately according to company standards
- Regularly check on guests to ensure satisfaction and address any issues or concerns
- Maintain a clean and organized dining area and ensure proper sanitation protocols are followed
- Communicate with kitchen and other team members to ensure seamless and efficient service
- Handle guest payments and process transactions accurately
- Work with management to implement and maintain menu items and prices
- Provide recommendations and suggestions to guests on menu items and specials
- Uphold and reinforce company values and standards at all times
Requirements:
- High school diploma or equivalent
- Previous experience in food and beverage service preferred but not required
- Excellent customer service skills and ability to communicate effectively with guests and team members
- Ability to work well under pressure and in a fast-paced environment
- Basic math and money handling skills
- Understanding of food and beverage safety regulations
- Flexibility to work early mornings, weekends, and holidays as needed
- Must be able to stand and walk for extended periods of time and lift up to 25 pounds
EEOC Statement: This company is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.