Operations Manager

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.

A Brief Overview

The Operations Manager is responsible for overseeing daily operations within the facility, ensuring efficient and effective processes that meet production goals while adhering to safety, quality, and regulatory standards. This role involves strategic planning, resource allocation, and team leadership to drive continuous improvement initiatives, enhance operational performance, and support organizational objectives.

What you will do

• Oversee daily operations to ensure production targets are met efficiently while maintaining high safety and quality standards.
• Develop and implement operational strategies and initiatives to optimize resource utilization and enhance productivity across the facility.
• Lead and mentor a diverse team, fostering a culture of continuous improvement, collaboration, and accountability.
• Monitor and analyze key performance indicators (KPIs) to identify trends, address issues, and implement corrective actions as necessary.
• Manage budgets, forecasts, and operational costs to ensure financial performance aligns with organizational goals.
• Analyze process workflow, employee and space requirements and equipment layout; implement changes.
• Serve as a primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. Communicate customer issues with the operations team and devise ways of improving customer experience, including resolving problems and complaints.
• Collaborate with other departments to align operational strategies with overall business objectives.
• Conduct regular audits and inspections to ensure compliance with safety and regulatory standards.
• Provide training and development opportunities for staff to enhance skills and capabilities.
• Participating in and/or lead investigations around quality, safety and performance.
• Participating in and/or lead candidate interviews.
• Participating in customer or regulatory audits.
• Prepare reports and presentations for senior management regarding operational performance and improvement initiatives.
• Some duties may vary slightly by location.

Education Qualifications

• Bachelor's Degree in Business Administration, Operations Management, or a related field. (Required)

Experience Qualifications

• 4-6 years Supervisory or management experience leading cross-functional teams. Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred. (Required)
• 4-6 years Experience in operations management or a related field, preferably in a manufacturing or production environment. (Required)
• 4-6 years Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred ()
• 4-6 years Previously responsible for the safety, quality, production, cost, people management of a manufacturing setting ()

Skills and Abilities

• Understanding of operational processes and best practices in a manufacturing environment. (High proficiency)
• Proven leadership skills with the ability to motivate and develop teams effectively. (High proficiency)
• Excellent problem-solving and decision-making abilities to address operational challenges. (High proficiency)
• Proficiency in data analysis and performance metrics to drive operational improvements. (High proficiency)
• Communication and interpersonal skills for effective collaboration across departments. (High proficiency)
• Lead successful meetings. (High proficiency)
• Successful development of systems and underlying processes (High proficiency)
• Ability to work efficiently under tight timelines and achieve results, while maintaining high quality (High proficiency)
• Excellent analytical, teamwork, customer service and leadership skills (High proficiency)
• Proficient in MS Office and operational management software. (Medium proficiency)
• Familiarity with budgeting and financial management principles. (Medium proficiency)

To Staffing and Recruiting Agencies: Our company does not accept unsolicited curriculum vitae’s or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae’s or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae’s or application.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.