Manager, Analytical Quality Control Lab

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.

A Brief Overview

The Analytical QC Lab Manager is responsible for leading the analytical quality control laboratory, ensuring the delivery of accurate, reliable, and timely test results in compliance with Good Laboratory Practices (GLPs), regulatory requirements, and company standards. This role provides strategic and operational oversight of laboratory activities, including method execution, resource planning, and continuous improvement initiatives. The Manager leads and develops a team of laboratory professionals, drives a culture of quality and accountability, and partners cross-functionally to support production, quality investigations, and customer requirements. This role is accountable for maintaining laboratory compliance, optimizing workflows, and ensuring readiness for internal and external audits. Additionally, the Analytical QC Lab Manager plays a key role in method troubleshooting, data integrity, and advancing laboratory capabilities to support business needs.

What You Will Do

• Supervise laboratory chemists and technicians, ensuring adherence to policies, procedures, and SOPs. Ensure compliance with GLPs and proper testing procedures. Supervise the flow of samples through the lab and oversee documentation. Review and release laboratory results for accuracy and completeness, ensuring they meet client specifications and internal standards.
• Plan and organize staffing schedules based on laboratory test volumes. Provide training and development for new and existing laboratory personnel. Conduct performance evaluations, provide regular feedback, and manage coaching and disciplinary actions as needed. Participate in recruitment and hiring processes for laboratory staff.
• Oversee all Analytical testing requirements for bulk, finished goods and raw materials ensuring that testing follows established protocols and timelines. Monitor laboratory quality tests and investigate deviations or out-of-spec results. Perform root cause analysis and implement corrective/preventive actions. Control inventory management of laboratory supplies and media production.
• Serve as the primary point of contact for clients, addressing questions about testing results or recommendations. Coordinate laboratory proficiency testing activities to ensure continuous improvement. Maintain records of training, test results, and other essential documentation in compliance with laboratory standards.
• Ensure a safe working environment by adhering to laboratory safety protocols.
• Provide technical support for the use of laboratory equipment and testing methods.
• Coordinate with the Quality Manager for performance reviews and other administrative tasks.
• Some duties may vary slightly by location.
  
  

Education Qualifications

• Bachelor's Degree Microbiology, Biology, Chemistry, or a related science field. Other science disciplines or equivalent laboratory experience may be considered. (Required)
  
  

Experience Qualifications

• 7-9 years of relevant experience in chemistry or laboratory management, with at least 3 years in a supervisory capacity. (Required)
  
  

Skills And Abilities

• Managerial, organizational, and interpersonal skills. (High proficiency)
• Knowledge of laboratory safety procedures and GLPs. (High proficiency)
• Proficient in microbiological testing, media production, and sample management. (High proficiency)
• Communication skills for both internal staff and client interaction. (High proficiency)
• Ability to assess technician qualifications, perform performance evaluations, and manage schedules effectively. (High proficiency)
• Microbiological testing procedures (High proficiency)
• Root cause analysis and corrective/preventive actions (High proficiency)
• Laboratory quality control processes and documentation management (High proficiency)
• Staff supervision and development (High proficiency)
• Media production and microbiology laboratory equipment (Medium proficiency)
• Client relations and communication (Medium proficiency)
• Inventory management and scheduling (Medium proficiency)
• Proficiency in advanced microbiological techniques or specialized lab equipment (training will be provided) (Low proficiency)
  
  

To Staffing and Recruiting Agencies: Our company does not accept unsolicited curriculum vitae’s or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae’s or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae’s or application.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.