What are the responsibilities and job description for the AVP Enterprise Project Management Office (EPMO) – Strategic Initiatives Lead position at Voya Financial?
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
AVP Enterprise Project Management Office (EPMO) – Strategic Initiatives Lead
Role Overview
The AVP, Enterprise Project Management Office (EPMO) is responsible for providing enterprise‑level oversight and leadership across a portfolio of business and technology initiatives, with primary accountability for strategic initiatives and large, highly complex programs.
This role oversees execution across strategic and cross‑business initiatives, ensuring alignment to enterprise priorities, disciplined governance, predictable delivery, effective change adoption, and measurable business outcomes. The AVP operates as a hands‑on, results‑driven leader, combining direct initiative leadership with responsibility for resource management, talent development, delivery excellence, and change leadership.
The role partners closely with Business, Technology, Finance, Risk, Communications, HR, and Executive leaders to translate strategy into executable and adoptable change.
Key Responsibilities
Strategic Initiative & Enterprise Delivery Leadership
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$171,300 - $200,000
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
AVP Enterprise Project Management Office (EPMO) – Strategic Initiatives Lead
Role Overview
The AVP, Enterprise Project Management Office (EPMO) is responsible for providing enterprise‑level oversight and leadership across a portfolio of business and technology initiatives, with primary accountability for strategic initiatives and large, highly complex programs.
This role oversees execution across strategic and cross‑business initiatives, ensuring alignment to enterprise priorities, disciplined governance, predictable delivery, effective change adoption, and measurable business outcomes. The AVP operates as a hands‑on, results‑driven leader, combining direct initiative leadership with responsibility for resource management, talent development, delivery excellence, and change leadership.
The role partners closely with Business, Technology, Finance, Risk, Communications, HR, and Executive leaders to translate strategy into executable and adoptable change.
Key Responsibilities
Strategic Initiative & Enterprise Delivery Leadership
- Own end‑to‑end execution of enterprise and cross‑business strategic initiatives, from early definition through delivery, stabilization, and value realization.
- Serve as the lead delivery executive for the most complex, high‑risk, or high‑visibility initiatives.
- Ensure initiatives align to enterprise strategy, investment priorities, value targets, and operating constraints.
- Maintain accountability for outcomes—not just milestones.
- Ensure change and adoption planning is embedded in the delivery lifecycle, aligned with technical milestones, decision points, and business readiness activities.
- Proactively assess and manage change impacts, adoption risks, stakeholder readiness, and organizational capacity across initiatives.
- Partner with Business leaders, Communications, HR, and Change practitioners to ensure effective engagement, readiness, and sustainment.
- Ensure leadership and delivery teams clearly understand their accountability for change execution and adoption, while EPMO ensures consistency, visibility, and discipline.
- Incorporate change readiness and adoption measures into health reporting and executive discussions.
- Operate as a hands‑on and results‑driven leader, stepping directly into initiatives when complexity or risk requires.
- Actively coach and mentor Program Managers, Senior Program Managers, and Project Managers on delivery leadership, stakeholder management, escalation, and change readiness.
- Balance direct execution with leadership leverage to drive outcomes at scale.
- Hold direct management responsibility for program and project management resources aligned to Strategic Initiatives.
- Assign talent based on capability, experience, and change complexity, not just capacity.
- Manage performance, development, succession planning, and role mix to ensure sustainable delivery capability.
- Actively manage enterprise delivery capacity to prevent overload and change fatigue.
- Partner with Finance on business cases, forecasting, funding changes, and benefits tracking.
- Ensure delivery decisions consider both financial outcomes and change adoption impacts.
- Challenge scope, sequencing, and delivery approaches when value realization is at risk.
- Reinforce accountability for sustained benefits beyond go‑live.
- Partner with Finance on business cases, forecasting, funding changes, and benefits tracking.
- Ensure delivery decisions consider both financial outcomes and change adoption impacts.
- Challenge scope, sequencing, and delivery approaches when value realization is at risk.
- Reinforce accountability for sustained benefits beyond go‑live.
- Act as a trusted advisor to senior Business, Technology, Finance, and Executive leaders.
- Translate complex delivery and change dynamics into clear options, implications, and recommendations.
- Represent the EPMO in executive, investment, and steering forums.
- 15 years proven experience as a hands‑on enterprise delivery leader in highly matrixed environments.
- Demonstrated success leading large, highly complex, business‑critical initiatives with significant change impacts.
- Strong understanding of change management principles as integrated into program delivery, not treated as a parallel discipline.
- Ability to coach leaders through resistance, ambiguity, and large‑scale organizational change.
- Strong executive presence; trusted decision partner to senior leaders.
- Deep expertise in program governance, financial management, risk mitigation, and enterprise delivery.
- Exceptional communication, judgment, and stakeholder influence skills.
- Bachelor’s degree required, Master’s degree or equivalent experience preferred.
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$171,300 - $200,000
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes