What are the responsibilities and job description for the FULL-TIME RETAIL SALES & OPERATIONS ASSOCIATE position at Votruba Leather Co?
Welcome to Votruba Leather Company! Founded in 1874, we are incredibly proud to be Traverse City’s oldest retailer. We are seeking an exceptional full-time team member to work closely with our store manager and play a key role in the daily operation of our historic business.
Working in the heart of one of America's top downtowns on Front Street is a fun and dynamic experience! We are seeking someone who thrives in a fast-paced, goal-focused environment and loves talking and connecting with visitors from all around the world. The ideal candidate understands the importance of representing a historic brand that focuses on top-quality products and best-in-class customer experiences.
This is an important operational role—not just a cashier position—for someone who wants to take ownership of their responsibilities, grow into greater leadership within a long-established local business, and contribute to the legacy of Votruba Leather Company.
What You Will Do
- Create Connections: Welcome customers, start engaging conversations, and provide attentive, professional service to people visiting from near and far.
- Become a Product Expert: Learn about Votruba's premium products, trusted brands, warranties, and materials so you can offer highly knowledgeable recommendations.
- Manage Store Operations: Confidently operate the point-of-sale system, process transactions, and handle opening and closing procedures accurately and consistently.
- Oversee Inventory: Receive shipments, verify quantities, price merchandise, and help manage inventory accuracy and reporting.
- Merchandise & Maintain: Keep our sales floor, window displays, and workspaces beautiful, organized, and reflective of Votruba's high-quality standards.
- Take Initiative: Stay productive during slower periods by researching products, organizing, and completing operational tasks independently.
What We Are Looking For
- Previous retail experience and a passion for exceptional customer service.
- A highly self-motivated professional who works well independently and stays productive in an active retail environment.
- Someone who takes pride in representing Traverse City's oldest store and maintaining a polished, professional business-casual appearance.
- Strong attention to detail and computer proficiency, including comfort with email, web-based systems, and inventory reporting.
- Dependability and availability to work a full-time retail schedule, including Saturdays, some Sundays, and select holidays to support our busy downtown seasons.
- A positive attitude and a demonstrated willingness to learn, ask questions, and grow with us.
Compensation & Benefits
- $18.50 - $20.00 per hour, based on experience and qualifications.
- Paid Time Off (PTO) to ensure you have a healthy work-life balance.
- Downtown Parking Provided to make your commute to Front Street easy and stress-free.
- Performance incentives, spiffs, and additional bonus opportunities to reward your hard work and sales success.
- Eligibility for a 3% employer-matching 401(k) (after applicable waiting period/plan requirements).
- Potential eligibility for health-insurance benefits (subject to company plan availability and waiting periods).
- Employee discount and ongoing product training.
How to Apply
Please submit a resume and a brief introduction explaining your retail experience, availability, and why you believe you would be a strong fit for this important full-time position.
Pay: $18.50 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $19 - $20