What are the responsibilities and job description for the Commercial Pedestrian and Automatic Door Repair and Installation Technician- Chicago position at Vortex Doors?
Description
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Pedestrian and Automatic Door Repair and Installation Technician to join our company. We are considering applicants with at least 4 years of door industry experience with Commercial Pedestrian and Automatic Doors.
Key Responsibilities
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Pedestrian and Automatic Door Repair and Installation Technician to join our company. We are considering applicants with at least 4 years of door industry experience with Commercial Pedestrian and Automatic Doors.
Key Responsibilities
- Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, and related hardware using appropriate tools and equipment.
- Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
- Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
- Ensure that all installed doors meet safety and building code regulations and standards.
- Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
- Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.
- Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025
- Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
- Company provided uniform, tools, and an annual boot allowance.
- Use of Company provided vehicle to conduct customer service visits.
- High school diploma or equivalent.
- Hiring Bonus! Up to $3,000 with commercial or industrial doors experience required.
- 4 years’ experience in the commercial door service industry.
- AAADM certified a plus.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Excellent mechanical and technical skills.
- Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
- Knowledge of safety regulations and adherence to safety protocols.
- Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
- Continuous on-going training provided as you continue to grow with Vortex.
- Be able to drive a company vehicle and possess a valid driver license.
- Must pass Drug test, Background check and Motor Vehicle check