What are the responsibilities and job description for the Automatic Door Service Technician - Washington, DC position at Vortex Doors?
Description
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company. We are considering applicants with at least 4 years of door industry experience!
As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.
Key Responsibilities
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company. We are considering applicants with at least 4 years of door industry experience!
As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.
Key Responsibilities
- Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, docks, and related hardware using appropriate tools and equipment.
- Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
- Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
- Ensure that all installed doors meet safety and building code regulations and standards.
- Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
- Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.
- Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
- Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
- Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
- Training on Hollow metal door, frame, and hardware.
- Strong Safety Culture.
- Positive Work Environment.
- Recognitions and Rewards.
- Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
- Company provided uniform, tools, and an annual boot allowance.
- Use of Company provided vehicle to conduct customer service visits.
- 4-5 years’ experience in the commercial door service industry.
- AAADM certified a plus but not required.
- Access Control skills a plus.Excellent mechanical and technical skills.
- High school diploma or equivalent.
- Physically able to move items weighing 50 lbs. or higher.
- Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
- Possess interpersonal skills to relate to customers and solve issues.
- Excellent communication skills to collaborate with others under any type of condition.
- Excellent problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Reliable and Self Motivated
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
- Continuous on-going training provided as you continue to grow with Vortex.
- The job environment is fast paced and results oriented.
- Be able to drive a company vehicle and possess a valid driver license.
- Must pass Drug test, Background check and Motor Vehicle check