What are the responsibilities and job description for the Administrative Assistant position at Voortman Steel Group?
What are you going to do?
The Administrative Assistant/Receptionist position is responsible for providing skilled administrative and front-desk support to ensure the smooth daily operation of the office. This role serves as the first point of contact by greeting and assisting all visitors, assessing visitor needs, and managing visitor check-ins and check-outs. Responsibilities include answering and directing incoming phone calls, filing and maintaining documents, placing office-related orders, and supporting the Office Manager with events and office initiatives. The position also provides administrative support to department managers by assisting with various projects as needed.
We ask
- Greets and welcomes visitors, clients, and employees in a warm and professional manner, serving as the first point of contact for the Company
- Assesses visitor needs and ensures proper check‑in/check‑out procedures are followed
- Answers incoming phone calls, screens inquiries, and directs calls appropriately with sound judgment
- Prepares and maintains conference rooms for meetings, including room setup, coordination, and troubleshooting as needed
- Updates and maintains Welcome TV and other front‑of‑house communications
- Prepares and coordinates customer welcome packets and gifts, ensuring a high‑quality visitor experience
- Orders, tracks, and maintains inventory of office and kitchen supplies; proactively monitors stock levels and coordinates with vendors
- Performs a wide range of office administrative responsibilities, including report generation, data entry, document filing, and managing incoming and outgoing mail and deliveries
- Collaborates with management on timekeeping entries and corrections, exercising attention to detail and confidentiality
- Assists in planning and executing company events and employee engagement activities, including logistics and coordination
- Supports office management with general office operations, organization, and continuous improvement of administrative processes
- Provides administrative and project support to department managers, coordinating tasks, schedules, and follow‑ups as needed
- Assists with domestic and international travel arrangements, including bookings and itinerary coordination
- Uses discretion when handling sensitive or confidential information
- Performs other duties as assigned, demonstrating flexibility and a proactive approach to supporting business needs
We offer
- Flextime policy
- Paid Time Off (i.e., PTO) that can be used as it’s accrued
- Paid Holidays effective date of hire
- Medical insurance (i.e., three plans available, PPO, HMO*, and PPO with HSA) effective date of hire
- Dental care
- Vision care
- 100% Voortman USA LLC paid life insurance
- Additional voluntary life insurance option
- 100% Voortman USA LLC paid short-term disability
- 50/50 premium split between Voortman USA LLC and employee for long-term disability (i.e., LTD)
- 401K plan available with Company contribution
About Voortman
Join Voortman – Moving to Our New Production Facility and Offices in April 2026
Voortman is growing and we’re preparing to move into our brand-new Production Facility and Offices in April 2026. With over 70 team members currently based in Fresno and Monee, this relocation marks a major step forward in our commitment to serving customers across North America and investing in the future of our workforce.
As part of a global organization headquartered in the Netherlands with more than 750 employees, Voortman is a leader in designing and building advanced CNC steel processing machines, developing intelligent software solutions, and delivering outstanding customer service.
This move reflects our long-term vision for growth, innovation, and excellence. We’re actively recruiting driven individuals who want to be part of a forward-thinking team shaping the future of steel processing.
Be part of our next chapter. Grow with Voortman.