Manager - Community Money Advice

Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline: Friday, April 17, 2026 - 12:00

Based: Durham

Salary: £33,000 Per Annum

Salary Type: Fixed Salary

Location: County Durham

Role description: Manager

Role Of The Manager

They will be responsible for the management of Community Money Advice County Durham, leading the advisers, volunteers, the office, and developing partnerships within the county.

Reporting to CEO

• Provide regular reports on the progress and activities of CMACD to the DCP management team and CEO.
  
  

Management

• Recruit, where necessary, staff and arrange ongoing training to maintain regulatory standards of CPD
• Coordinate regular meetings of the CMACD project team
• Monitor advisers’ caseloads and performance
• Supervision of staff to provide quality advice and promote advisor well being
• Comply with all GDPR requirements and the DCP Data Protection Policy
• Regular file reviews to meet the quality standards as set by regulatory bodies
• Ensure FCA reports are submitted timely and accurately
• Collaborate with the CEO and DCP management team to forecast CMACD budgets and targets, prepare reports, and review performance against them.
• Identify funding opportunities and collaborate with the DCP fundraiser to develop bids that support the project’s financial sustainability.
• Quality assurance to include regulatory audits, and regular surveys of clients and referrers
• Develop and Maintain relationships with funders, providing reports and attending meetings
• Ensure all policies are current and relevant
• Ensure a safe and efficient working environment by managing facilities, health and safety, and IT, conducting regular risk assessments, and overseeing office budgets and payments.
  
  

For full job description please see attached or email office@durhamcp.org.uk

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