What are the responsibilities and job description for the Ingeus Service Operations Manager position at VONNE (Voluntary Organisations' Network North East)?
Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline: Friday, June 26, 2026 - 23:59
Based: Durham
Salary: £30,976 Per Annum
Salary Type: Fixed Salary
Location: County Durham
Role description: Manager
Job opportunity to work with women in the criminal justice system.
Ingeus Service Operations Manager (Salary £30,976)
A Way Out an exciting role to work with women in the criminal justice system and to be part of wider delivery in partnership with another fantastic charity, Ingeus. This role is full time and will be split between community hubs (Newcastle,Sunderland and Durham) and in Low Newton Prison.
As a Service Manager at A Way Out (AWO), you will play a crucial role in managing and coordinating delivery (The Sage Programme) and support within the service area. Your responsibilities will include leading teams and developing projects to address risk and need, overseeing safeguarding measures, and fostering stakeholder relationships.
You will work collaboratively with internal and external stakeholders to promote best practices, develop multi-agency networks, and contribute to AWO's growth and development. Additionally, you will be responsible for recruitment, volunteer development, budget management, training, and ensuring the team's adherence to policies and procedures. Your role will focus on delivering quality services, through performance and quality monitoring, whist maintaining a gender and trauma-informed approach.
This role will also require operational delivery in addition to service management and some out of hours working.
Please note that this role is open to female applicants only, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
If you are passionate about working in a trauma and gender informed way with women who have experienced multiple disadvantages and want to make a real impact, this role is for you!
Relevant degree or professional qualification (NVQ level 4) in a related field (e.g. Criminology, Management, Probation, Health Care, Social Work, equivalent overseas qualification).
Driving Licence Essential.
The Job Description and Application form can be found here: www.awayout.co.uk/join-the-team
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Role Type: Employment
Hours: Full time
Application deadline: Friday, June 26, 2026 - 23:59
Based: Durham
Salary: £30,976 Per Annum
Salary Type: Fixed Salary
Location: County Durham
Role description: Manager
Job opportunity to work with women in the criminal justice system.
Ingeus Service Operations Manager (Salary £30,976)
A Way Out an exciting role to work with women in the criminal justice system and to be part of wider delivery in partnership with another fantastic charity, Ingeus. This role is full time and will be split between community hubs (Newcastle,Sunderland and Durham) and in Low Newton Prison.
As a Service Manager at A Way Out (AWO), you will play a crucial role in managing and coordinating delivery (The Sage Programme) and support within the service area. Your responsibilities will include leading teams and developing projects to address risk and need, overseeing safeguarding measures, and fostering stakeholder relationships.
You will work collaboratively with internal and external stakeholders to promote best practices, develop multi-agency networks, and contribute to AWO's growth and development. Additionally, you will be responsible for recruitment, volunteer development, budget management, training, and ensuring the team's adherence to policies and procedures. Your role will focus on delivering quality services, through performance and quality monitoring, whist maintaining a gender and trauma-informed approach.
This role will also require operational delivery in addition to service management and some out of hours working.
Please note that this role is open to female applicants only, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
If you are passionate about working in a trauma and gender informed way with women who have experienced multiple disadvantages and want to make a real impact, this role is for you!
Relevant degree or professional qualification (NVQ level 4) in a related field (e.g. Criminology, Management, Probation, Health Care, Social Work, equivalent overseas qualification).
Driving Licence Essential.
The Job Description and Application form can be found here: www.awayout.co.uk/join-the-team
Apply for this job
Back to jobs
Salary : $30,976