What are the responsibilities and job description for the HARDWARE SUPPORT ASSOCIATE position at Von Maur?
As a Hardware Support Associate you install and maintain hardware and software on devices, including LAN and WAN attached devices. You make an impact by being the end user support for all Von Maur systems.
What You’ll Do
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
What You’ll Do
- Install, configure, and test hardware and software on devices, including connectivity to the AS/400 and the Internet. Track all activity through the help desk software.
- Configure and install remote devices in a WAN environment with remote access to the AS/400; use Client Access and to the LAN for e-mail, Internet, and file sharing
- Configure and install other LAN attached devices (time clocks, workstation controllers, and specialized printers)
- Complete routine software/database upgrades
- Have 1-2 years of hardware or computer experience
- Be available to work a rotating schedule of day, evening and weekend shifts
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- Promote from within philosophy - creates endless career opportunities!
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.