What are the responsibilities and job description for the E-COMMERCE QUALITY ASSURANCE ASSOCIATE position at Von Maur?
As an E-Commerce Quality Assurance Associate, you will use your research skills and eye for detail to audit online products and resolve customer issues. You have the opportunity to impact the online shopping experience by ensuring the accuracy of images and product information on the website.
What You’ll Do
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
What You’ll Do
- Audit images and copy - ensure accuracy of product images and copy
- Research and resolve product discrepancies and issues related to customer orders
- Key information into ecommerce inventory system - pull stock for inspection
- Communicate with vendors and other company departments
- Ensure consistency of copy and images with company and vendor guidelines
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- Promote from within philosophy - creates endless career opportunities!
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.