What are the responsibilities and job description for the Service Advisor position at Volvo Cars Memphis?
Volvo of Memphis is seeking a Service Advisor who values people, professionalism, and doing things the right way. Automotive experience is not required—we are looking for someone who fits our culture and takes pride in delivering a great customer experience. We value attitude and integrity over experience. If you enjoy helping people and solving problems, you will succeed here.
We’re Looking For:
- Strong communication and people skills
- A calm, professional demeanor, even in challenging situations
- High integrity and accountability
- A desire to learn and grow in a long-term career
What You’ll Do:
- Serve as the primary point of contact for service customers
- Listen, communicate clearly, and set proper expectations
- Coordinate with technicians and service management
- Build trust and long-term customer relationships
- Represent the Volvo brand with professionalism and care
What We Offer
- Stable schedule in a professional environment
- Competitive pay with performance incentives
- Growth opportunities within a family-owned dealership
- A culture built on honesty, respect, and continuous improvement