Administrative Assistant (65623)

About VOAWW:

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.

Benefits (Full time)

• Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
• Competitive compensation
• Holidays: 8 paid per year 2 paid floating holidays
• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Flexible Savings Account (FSA) medical & dependent care
• Free Employee Assistance program
• 403(b) Retirement Plan matching
• Professional Development opportunities

General Function:

The Administrative Assistant plays a vital role in advancing the mission of Volunteers of America Western Washington (VOAWW) and the Lynnwood Neighborhood Center by supporting daily operations and ensuring an exceptional, welcoming experience for all who walk through our doors. As a frontline ambassador to a vibrant community hub serving South Snohomish and North King Counties—particularly individuals and families who have been historically underserved—this position helps create an environment where connection, dignity, and access to resources thrive. We are seeking someone who is passionate about community service, committed to equity, and eager to contribute to an efficient, responsive, people-centered operation that uplifts both our internal team and the broader community we serve.

Principal activities:

• Greet persons entering the Center, assess immediate needs and direct to proper program for more information
• Answer, screen and direct incoming phone calls, Info, emails and forward messages, and provide information to callers
• Place office supplies orders for Site Director and LNC site
• Provides administrative and program support on special projects for multiple programs

• Monitor visitor access and maintain security awareness           
• Process daily incoming/outgoing mail, and deliver to post office as needed
• Manage and process all incoming and outgoing deliveries
• Organize and track room reservations
• Ship out FedEx, UPS and other packages
• Provide general administrative and clerical support
• Control inventory relevant to Administration
• Other duties as assigned

#voaww1

Qualifications:

• High School diploma plus five to seven years previous office and computer experience (or related work) required, AA or BA degree preferred
• Excellent customer service skills and interpersonal skills

• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work

• Strong verbal and written communication skills
• Reliability and stress tolerance required
• Ability to exercise good judgment, be compassionate, confidential, and work with vulnerable & diverse populations
• Information management and attention to details
• Ability to work independently
• Competence in MS Office required, especially Word and Excel, any other software expertise is a plus.
• Commitment to the agency’s mission and objectives

Physical Demands & Working Conditions

The physical demands here are representative of those that must be met by an employee in a business office environment to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

1. While performing the duties of this job, the employee is frequently required to read, speak, stand, walk, sit, answer the phone and use a computer keyboard and monitor.
2. Must be able to effectively communicate with co-workers and customers.
3. Must be able to reach above head and perform repetitive movements.
4. May be required to lift items up to 30 lbs. consistent with a regular office environment.

Equal Employment Opportunity Statement:

We are an Equal Opportunity Employer and all employment-related decisions are made without consideration of individuals’ race, sex, age, national origin, disability status or any other protected characteristic.

Salary : $24 - $27