YOUTH MENTOR - PT MILESTONES

Youth Mentor 

Classification: Non-Exempt 
Reports to: Program Manager/Program Coordinator/Program Director 
Date: January 2024 

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. 

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets.  As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization. 
 

JOB DESCRIPTION 

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Summary/Objective  

The Youth Mentor position is responsible for the safety and wellbeing of youth ranging in age from 10 years to 17 years.  Youth Mentors act as role models, mentors, and advocates to young people brought to the Crisis Shelter/Group Home who faces a wide range of challenges, such as behavioral and legal issues, substance abuse, and dysfunction in the home.  

Essential Functions 

Reasonable accommodations may enable individuals with disabilities to perform essential functions. 

• Provide youth with a structured, positive environment 

• Coach/Mentor youth on demonstration of positive and appropriate behaviors by the behavior management system 

• Ensure the overall health, safety, and security of assigned youth; ensure all fire and safety measures are observed 

• Monitor the movement inside and outside the facility, contacts, events, and behaviors associated with youth  

• Act as a liaison between other supporting organizations 

• Ensure group home cleanliness and upkeep 

• Perform partial intake process on all new arrivals 

• Regularly tour and observe the facility and grounds to ensure a high level of security 

• Monitor visitor activities 

• Prepare meals for youth 

• Transport youth to school, appointments, etc. using a company vehicle 

• Other duties as assigned.   

Competencies 

• Effective communicator, both oral and written 

• Solutions-based problem solver 

• Calm under crisis  

• Organized and adept with case management 

• Able to manage behaviors, including the ability to be assertive when needed 

• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values  

Supervisory Responsibility 

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization. 

Work Environment 

This position works in a group home environment, provides transportation for youth locally and works outdoors with youth.  

Physical Demands 

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. 

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary.  This position must be mobile throughout the facility and work on a computer for periods.  Must be able to participate in youth-related activities during the workday, both inside and outside of facilities. Able to sit for periods while driving a company vehicle at distances necessary to transport youth. 

Position Type/Expected Hours of Work 

This is a full-time or part-time status dependent on the position hired.  Hours of work vary depending on the assigned shift.   

Travel 

Other than transport duties, little to no travel is expected for this position. 

Required Education, Experience, or Eligibility Qualifications 

• High School diploma or equivalent  

Preferred Education and Experience 

• Minimum of one year of experience working in a residential or youth services field. 

• Associates in Criminal Justice or other Social Services related fields. 

EEO Statement  

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.  Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.