EMPLOYMENT PLACEMENT SPECIALISTCOORDINATOR

Employment Placement Specialist – Booth Hall

Classification: Exempt
Reports to: Assistant Director
Date: August 2025

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets.  As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.

­­­­­­­­­­­­­­­­­­JOB DESCRIPTION

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Summary/Objective 

The Employment Placement Specialist is responsible for providing employment assistance to federal residents placed at Volunteers of America Booth Hall Residential Reentry Center by Bureau of Prisons contract requirements.

Essential Functions

• Coordinate employment assistance for residents to help them find viable employment that will potentially offer long-term work upon release from the program
• Conduct orientation for all new residents
• Provide continuous progress reviews on resident's program and employment status 
• Provide residents with daily information on community job opportunities; aiding residents with job searches and applications
• Assist residents with writing resumes and cover letters, portfolio development, proper work attire, and interview skills
• Conduct weekly employment verifications by the Bureau of Prisons (BOP) and Volunteers of America policies and procedures.
• Ensure the resident is accountable at work through time audits and random on-site checks
• Random on-site checks of offenders’ homes for rule compliance
• Act as program liaison to current employers and potential employers
• Effectively communicate to and work collaboratively with the United States Probation Office (USPO), BOP, and all other agencies involved with each assigned resident
• Provide current, accurate, detailed information for every resident at Program Review Team Meetings or when case updates are requested 
• Document all interactions with residents or associated individuals in the database
• Ensure all resident case files and related documentation are always current, complete, and accurate
• Conduct internal audits of case files and report findings to the Federal Program Director
• Participate in all Federal Program audits
• Track all completed Federal UAs
• Participate in the on-call rotation
• Other duties as assigned

Competencies

• Crisis management
• Ability to work with a diverse group of staff, clients, and agencies
• Ability to deal with confrontation in a calm, positive and professional manner
• Organized and able to meet tight deadlines under pressure
• Effective oral and written communications, assertive when necessary
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in a residential community corrections facility. This role routinely uses standard office equipment such as laptop computers, program-specific computer programs, photocopiers, and smartphones.  The job also requires field checks out in the community.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending, standing, or stopping as necessary.  

Position Type/Expected Hours of Work

This is a full-time position. The days and hours of this position are generally Monday through Friday from 8:00 am to 5:00 pm.  Evening and weekend work as required to meet workload and resident needs. Participation in the On-Call rotation duty is required, serving as the point of contact for after-hours priority incidents.

Travel

Travel is necessary with this position, including but not limited to community field checks on residents; for specific training, conferences, or court appearances. 

Required Education, Experience, or Eligibility Qualifications

• Bachelor's Degree in social or human services, criminal justice, or behavioral science program from an accredited college or university 
• One year or more work experience in human services, corrections, or community-based services

OR

• Five years of total work experience in the listed related field instead of the combination of education and work experience
• Must be able to pass a background check with the Wyoming Department of Corrections and Bureau of Prisons

Preferred Education and Experience

• Bachelor's Degree in social services, human services, criminal justice, or behavioral science program from an accredited college or university.
• Two or more years of work experience in human services, corrections, or community-based services

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.  Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.