What are the responsibilities and job description for the Transportation Director position at Volunteers of America National Services?
Care with Heart. Work with Purpose.
Join The Senior Community Care of Michigan PACE as the Transportation Director in Lansing, MI. This is more than a job! It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you.
Senior Community Care of Michigan PACE is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years.
Salary Range: $61,700 - $69,600 annually (based on experience)
Schedule: Monday - Friday 7am-5pm, on call as needed
This position requires some travel to transport participants to appointments in the tri-county area.
Why You’ll Love It Here
- Supportive, caring leadership that truly values your voice
- A positive, team-oriented environment where you can rely on one another
- A beautiful, welcoming campus you’ll enjoy coming to each day
- Opportunities for career growth and ongoing development
- Purpose-driven work that makes a meaningful difference every day
What We Offer
- Medical, Dental & Vision Insurance
- 403(b) with discretionary contribution
- Paid Time Off Personal Days
- Life Insurance & Short-Term Disability
- Employee Assistance Program
- Wellness incentives (earn up to $350)
- Get paid early (access up to 50% of earnings)
- Referral bonuses & scholarship opportunities
What You Bring (Requirements)
- Education: High school diploma required; college degree preferred. Valid Driver’s License.
- Experience: Two (2) years of administrative/supervisory experience, in a transportation setting. Five (5) years of experience in the transportation industry. Have (1) year experience in working with the frail or elderly population.
- Must have a valid driver’s license, proof of insurance and have means of transportation.
- Familiar with operation of accessible vehicles.
- Experience with maintaining and oversight of a fleet of vehicles.
What You’ll Be Responsible For
The Transportation Director is responsible for the transportation program, including transport of residents/participants, meals, durable medical equipment, pharmacy, and any other transportation as deemed necessary. Responsible for hiring, training and supervision of all drivers and dispatchers. Oversees vehicle repairs and maintenance. Responsible for meeting departmental budget goals.
- Supervises the transportation departmental staff. Responsible for departmental hiring, orientation, competency, and training procedures.
- Functions as a member of the Interdisciplinary Team (IDT). Maintains regular attendance at, and participants in Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.
- Communicates Interdisciplinary Team decisions, participant changes, plan of care changes, and updated information to transportation staff on a daily basis.
- Ensures responsibility for running and maintaining transportation scheduling software program.
- Ensures effective daily communications, via radio calls or otherwise, between PACE Center, transportation drivers, dispatch and Transportation Coordinator.
- Monitors use of Driver/Dispatch overtime, ensure adequate staffing and improves efficiency.
- Collaborates with the Executive Director in the annual and capital budget development.
- Maintains the departmental budget within its allowed and reasonable objectives as well as meets established budgetary guidelines
- Oversees vehicle maintenance program and obtains estimates and authorizes vehicle repairs per departmental policies.
- Participates in and supports Quality Improvement Initiatives.
- Performs other duties as required or requested.
About Us
Senior Community Care of Michigan PACE provides healthcare and supportive services for individuals age 55 and older, helping them live safely, comfortably, and independently in their own homes and communities. As a Program of All-Inclusive Care for the Elderly (PACE) provider, our interdisciplinary teams deliver personalized, comprehensive care tailored to each participant’s needs. Located in Lansing, this community offers a welcoming, mid-Michigan setting with a strong sense of connection. Residents enjoy nearby parks, local dining, and cultural attractions, along with easy access to Michigan State University and the surrounding areas.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.