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Case Manager Independent Living Coach

Volunteers of America of Florida
Miami, FL Full Time
POSTED ON 10/30/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the Case Manager Independent Living Coach position at Volunteers of America of Florida?

Help the most vulnerable.

We Shelter, We Support, We Guide, and We Care for the most vulnerable in our communities.

Some people can’t imagine doing what we do. We can’t imagine not doing it. At Volunteers of America of Florida, we are more than a non-profit organization. We are a ministry of service with a shared vision of a world where all people live in safety with social, emotional and physical wellbeing, spiritual fulfillment, justice and hope. Volunteers of America has been serving those most in need across the nation since 1896 and in Florida since the 1920’s. Join our dedicated and talented team of employees in 18 Florida cities and make a personal and fulfilling contribution to the people we serve.

Our commitment:

  • Results- oriented organization, driven by our mission to “engage Floridians in need to create positive life changes through compassionate support services”.
  • Live by our Core Values: Love God and One Another, Servant Leaders, Diversity of Thought, Wellness, Resilience, Quality Practices, Accountable, Integrity, Fun, and Family Oriented.
  • Proud to offer many Benefits to eligible employees including: Generous vacation and sick time, 11 Paid Holidays, Robust Wellness Plan with generous cash incentives, Pet Insurance, 83% Employer paid-based dental plan with option for buy-up plans, AFLAC Plans-Accident, Cancer with options, 100% Employer-paid Life Insurance/ADD, 100% Employer-paid Long and Short-Term Disability, H.S.A. (Health Saving Account) – High Deductible Plan, FSA (Flexible Spending Account), 403(B) retirement plan options with match, Voluntary Benefit Programs including Vision and Life/ADD Insurance (employee, spouse and dependent children), EAP – Employee Assistance Program.

Are you ready to make a difference?

  • The Case Manager in the role of Independent Living Coach is responsible for:
  • Conducting psychosocial assessments and determining eligibility for services.
  • Developing and implementing individualized Treatment/Life Plans.
  • Providing ongoing supportive counseling to prevent relapse, psychiatric hospitalization, and incarceration.
  • Facilitating participant intake, program development, referrals, and discharge processes.
  • Offering coaching and counseling in areas such as personal and social adjustment, work training, and productivity.
  • Maintaining detailed case records and adhering to all documentation requirements.
  • Monitoring participants’ progress and participating in case review meetings with stakeholders.
  • Positions will be in the office and/or onsite with participants. Virtual work is not available.
  • Knowledge of community resources; experience with Continuum of Care and/or Veterans Affairs is a plus.
  • Basic computer skills; fluency in English; bilingual in Spanish preferred.
  • Valid Florida driver’s license with a clean driving record for use of company vehicles.

Qualifications:

  • Bachelor’s Degree in a relevant field from an accredited institution.
  • 2 years of experience managing cases involving mental health conditions, substance abuse, homelessness, or veterans.
  • Knowledge of community resources; experience with Continuum of Care and/or Veterans Affairs is a plus
  • Basic computer skills; fluency in English; bilingual in Spanish preferred.
  • Pass Level II Background check and drug screening

Help us realize our vision as we “strive to provide premier human services and experiences with superior results for individuals and families in need”.

Hourly pay rate $21.34 to $22.08 based on level of education

Don’t wait. Apply today.

It is the policy of Volunteers of America of Florida, as an Equal Opportunity Employer, to recruit, hire and promote to all job classifications without regard to race, color, national or ethnic origin, religion, age, sex, disability, political affiliation, sexual orientation, gender identity, protected veteran status or any other protected class.

We are a drug-free workplace.

Job Type: Full-time

Pay: $21.34 - $22.08 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $21 - $22

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