On-Call (Float) Support Staff

Description

 Join Our Mission-Driven Team as a Float Support Staff
Make a difference when it matters most.

 At Volunteers of America (VOA), we work to restore hope, dignity, and a sense of belonging for those facing life’s toughest challenges. As part of our on-call float team, you’ll support this mission by stepping in when your presence matters most—offering flexibility for your schedule and a meaningful way to make a difference, one shift at a time.  

 In this role, you’ll work in a supportive, community-oriented setting alongside individuals who are facing a variety of life challenges. This may include young adults navigating major transitions, or individuals in short-term recovery who need a safe place to stabilize. Using trauma-informed approaches, you’ll help create a space that fosters dignity, healing, and connection—meeting people where they are and walking with them as they take steps toward greater stability. 

Requirements

What You’ll Do
As a float, you’ll provide essential support during evenings, nights, weekends, and other shifts based on operational needs. Your presence ensures the people we serve continue to receive high-quality care during the most critical times. 

 Availability & Shift Requirements:

To help us plan ahead and ensure reliable coverage—while still supporting the flexibility that the on-call float position will offer—we’ve put together a few simple guidelines for sharing your availability 

Monthly Availability Submission

• Submit your availability for the upcoming month by the 10th of the current month.
  Example: Submit October availability no later than September 10th.

This helps us plan proactively, identify potential gaps, and ensure continuity of care.

Minimum Monthly Shift Availability

• Two (2) Weekend Shifts per month (Any shift starting on a Saturday or Sunday)
   
• Two (2) Night Shifts per month (Any shift that includes hours between 9:00 PM and 7:00 AM)
   
• Two (2) Additional Shifts of your choosing
   

**Note: One shift may count for both weekend and night requirements if it falls during both.

Why These Requirements?
Weekend and overnight shifts are consistently the most challenging to fill. 

What You Can Expect:

• Fair and transparent scheduling
   
• Flexibility to pick up additional shifts beyond submitted availability
   
• Opportunities for same-day call-in shifts (as needed)
   
• To be part of a team rooted in compassion, service, and the belief that everyone deserves a chance to reach their full potential

Minimum Requirements:

• High School Diploma or GED
   
• Eligible for Agency Affiliated Counselor (AAC) credential (must apply within 30 days of hire)
   
• Willingness to obtain the following within 6 months (VOA will provide support);           

          CPR/First Aid/Bloodborne Pathogens Certification      

          Food Handler's Permit

• Ability to pass a background check and access to reliable transportation
   
• Must be at least 21 years old 

How to Join Our Team:
If you're passionate about service, committed to showing up when it matters most, and aligned with our mission of helping others rebuild and thrive — we’d love to hear from you.

Salary : $20 - $21