What are the responsibilities and job description for the Mental Health Case Manager PROMISE position at Volunteers of America Delaware Valley?
Scope of Duties:
1. Interact with clients, staff, and outside contacts with respect and courtesy.
2. Maintain client and staff confidentiality in compliance with administrative policies and procedures.
3. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
4. Orient and assess all new clients via the approved agency assessment tools.
5. Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
6. Monitor and document client progress according to funding source standards and/or operational policy and procedures.
7. Update service plan with client input.
8. Schedule and facilitate case management meetings with clients as required.
9. Identify and/or develop resources and link clients to needed services.
10. Facilitate scheduled workshops/programs/groups addressing client's needs. For program-specific requirements, see addendum.
11. Fulfill obligations of training agreements entered into for core curriculum programs.
12. Develop appropriate discharge plan on all assigned clients as per contractual requirements.
13. Facilitate house meetings as needed.
14. Participate in required internal/external Treatment Team meetings.
15. Complete all required reports and other documentation.
16. Demonstrate competency in program related certifications.
17. Provide support to program assistant function.
18. Must obtain LSI-R Training and Certification within 90 days of hire.
19. Attend court hearings and/or parole hearings as subpoenaed or assigned.
20. Must be able to facilitate at least one core curriculum program.
21. Conduct drug and alcohol screens as directed or needed and report results to Director or Manager.
22. Deliver specialized mental health treatment interventions to address risk/needs.
23. Other duties as assigned.
ADA Essential Functions:
1. Occasionally required to smell, stoop.
2. Regularly required to use hands to handle or feel.
3. Regularly required to reach.
4. Regularly required to stand, walk, sit, talk and hear.
5. Regularly required to lift and move up to 10 lbs.
6. Ability to see clearly at 20 inches or less.
7. Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point.
Credentials/Abilities:
The employee in this position must have a Master’s Degree preferably in Social Work (MSW), however, a Master’s degree in Counseling or another Human Services related field may be considered. The employee must possess a minimum of two (2) years professional experience in mental health counseling and working with special needs populations. Employees in this position are required to have practical skills in communication, counseling processes and resource development. Additional job-related skills include: working with addictive personalities; a basic understanding of human behavior; and utilizing group dynamics to address special needs populations. Employee must possess effective written and verbal communication skills, and an ability to interact appropriately with clientele. Basic computer skills are preferred. This employee must demonstrate competency in core curriculum facilitation and must be able to pass criminal background clearance from funding source. Must possess valid driver's license and be able to meet agency driver standards. The employee must work flexible hours, which may include some weekends and evenings. Bilingual is a plus.