What are the responsibilities and job description for the Community Center Coordinator position at Volunteers of America Delaware Valley?
The employee in this classification shall report to the Regional Director. The responsibilities are administrative in function, including coordinating and providing support and assistance across the program operations, including but not limited to: supervising the screening and housing placement of all clients, accountability for the client population, completing all necessary documentation in compliance with Volunteers of America Delaware Valley procedures and funding source requirements.
SCOPE OF DUTIES:
1. Interact with all clients, staff and community members respectfully and courteously.
2. Maintain client and staff confidentiality in compliance with operational policies and procedures.
3. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
4. Identify potential homeless populations that are suitable for the Transitional Living and Supportive Services programs.
5. Inspect and monitor client records to ensure that services provided respond to assessed risk and needs and are in compliance with contractual requirements identified by the funding source and Volunteers of America Delaware Valley.
6. Collect all assessment and related research data and process information on the database.
7. Develop and maintain positive relationships with funding and regulatory agencies and comply with all applicable housing, certification, and accreditation requirements.
8. Develop and maintain positive relationships with community resources, including service providers and planning bodies, elected officials, and civic and religious associations.
9. Ensure the timely completion of all reports, fiscal data, and quarterly reports as required.
10. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional affiliations.
11. Work with program teams to ensure accurate monthly, quarterly and annual reporting on outcomes.
12. Act as a liaison between the program and the community, to include the law enforcement partnerships, social service agencies within the community and other partnering providers.
The Employee in this position must have a bachelor’s degree with at least 2 years’ experience working directly with people experiencing homelessness or high school diploma or equivalent with five to ten years social service experience. The position requires demonstrated ability and mastery of the following skills: resource development, community and public relations, experience with diverse populations and office administration. Good oral and written communications and organization skills. Employee must have functioning knowledge of computer software, specifically Microsoft Office, including Access, Excel, and Word. Must possess valid driver’s license and meet agency standards. Bilingual a plus.
